Account Policy Specialist

Posted 3 Hours Ago
Be an Early Applicant
2 Locations
In-Office
175K-205K Annually
Senior level
Fintech • Payments • Financial Services
The Role
Advise and develop account and financial services policy for master, payment, excess balance, joint accounts, and DFMUs. Engage stakeholders across Legal, Risk, Compliance, and RBAS to review requests, resolve complex account access issues, lead projects and working groups, present analysis to leadership, and support audit/risk reviews while driving continuous improvement.
Summary Generated by Built In
CompanyFederal Reserve Bank of New York

Company
Federal Reserve Bank of New York
Working at the Federal Reserve Bank of New York positions you at the center of the financial world with a unique perspective on national and international markets and economies. You will work in an environment with a diverse group of experienced professionals to foster and support the safety, soundness, and vitality of our economic and financial systems.

What we do:

As part of the Operations and Resiliency Group, the Reserve Bank Accounts and Services (RBAS) is responsible for the administrative, business, risk, and compliance activities related to the provision of master accounts and Federal Reserve financial services for second district customers.

The RBAS team functions as the central communication and coordination liaison between the Bank's internal and external customers, with respect to on-going account management for the duration of the customer relationship. 

Your role as Account Policy Specialist:

Reporting to the RBAS Director, your role is to act as an advisor and policy strategist related to the provisioning of master accounts, proposed payment accounts, excess balance accounts, joint accounts, designated financial markets utilities (DFMUs) and Federal Reserve financial services.  Work includes engagement with customers and cross Bank colleagues and stakeholders (e.g. Legal, Credit, Risk, Compliance, and Policy areas) and maintaining Federal Reserve System relationships to effectively execute these activities. 

This role requires the capacity to understand the implications of various policy issues related to account access and financial services, determine how approaches to managing account access may need to be adjusted as a result, and work collaboratively with multiple stakeholders to drive outcomes.

  • Demonstrate understanding of various policy and environmental dynamics with potential implications to Federal Reserve System account and financial services policies, practices and procedures and provide recommendations on improvement opportunities.

  • Synthesize and present complex topics, research, and analysis for a variety of FRS stakeholders and Bank executive leadership.

  • Collaborate with multiple discipline areas on account policy matters and drive innovative, continuous improvement on approaches, actions and/or processes supporting the Administrative Reserve Bank role. 

  • Engage with RBAS Account Managers to ensure timely and successful review of account and financial services requests.  Provide peer reviews and resolve difficult and complex problems related to account access and financial services.

  • Contribute to and/or lead bi-weekly stakeholders’ meetings on account access reviews.

  • Participate in related FRS workgroups (e.g. System’s Account Request Information Sharing Group) and manage projects within the role. Represent the work of RBAS in related risk and/or audit reviews. 

What we are looking for:

  • Experience in Federal Reserve System policy advisory work related to master/proposed payment accounts, financial services, excess balance accounts, joint accounts, DFMUs and/or stablecoin issuers.

  • Demonstrated excellence in understanding account management activities or related work.

  • Advanced analytical skills, including ability to interpret policy requirements and use technology tools to support analysis.

  • Strong experience collaborating with a variety of stakeholders to achieve objectives.

  • Advanced communication skills, with the ability to effectively make connections, ask insightful questions, and synthesize information tailored to audience, included executive management.

  • Understanding of internal controls and risk management practices and/or relevant disciplines (e.g. background or experience in BSA/AML and OFAC Compliance) .

  • Knowledge of project management methodologies and tools.

Salary Range: $175,000 - $205,000

We believe in transparency at the New York Fed. This salary range reflects a variety of skills and experiences candidates may bring to the job. We pay individuals along this range based on their unique backgrounds. Whether you’re stretching into the job or are a more seasoned candidate, we aim to pay competitively for your contributions.

Application Deadline: August 17, 2026

Our Touchstone BehaviorsCommunicate Authentically, Collaborate Inclusively, Drive Progress, Develop Others, and Take Ownership—help shape the culture of the Bank. They also provide a shared language for how we work together and achieve success, and they set clear expectations for leading with impact at every stage of your career with us. Learn more.

Benefits:

Our organization offers benefits that are the best fit for you at every stage of your career:

  • Fully paid Pension plan and 401k with Generous Match

  • Comprehensive Insurance Plans (Medical, Dental and Vision including Flexible Spending Accounts and HSA)

  • Subsidized Public Transportation Program

  • Tuition Assistance Program

  • Onsite Fitness & Wellness Center

  • And more

The New York Fed expects its employees to perform their duties with honesty, integrity, and impartiality, and without improper preferential treatment of any person. Learn more about our code of conduct and conflicts of interest rules.

The Federal Reserve Bank of New York is committed to a diverse workforce and to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetic information, disability, or military service.

We value accessibility for all candidates and are happy to provide an accommodation or assistance. Please email us at [email protected] and we’ll be glad to help. Please note, this is a dedicated e-mail box designed exclusively to assist applications with accommodation requests in relation to our recruiting process. All other inquiries including the status of applications will not receive a response from this e-mail box.

This is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change.

This position requires access to confidential supervisory information (CSI) and/or Federal Open Market Committee (FOMC) information. Access to CSI and FOMC information is limited to U.S. citizens, lawful permanent residents, individuals who meet the definition of “protected individual” under 8 U.S.C. §1324b(a)(3), and certain other nonimmigrants. All non-U.S. citizens authorized to access CSI and/or

FOMC information must sign a declaration of intent to expeditiously become a lawful permanent resident and thereafter a U.S. citizen when eligible.

Full Time / Part TimeFull time

Regular / TemporaryRegular

Job Exempt (Yes / No)Yes

Job CategoryCustomer Experience Family Group

Work ShiftFirst (United States of America)

The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

Privacy Notice

Skills Required

  • Experience in Federal Reserve System policy advisory work related to master/proposed payment accounts, financial services, excess balance accounts, joint accounts, DFMUs, and/or stablecoin issuers.
  • Demonstrated understanding of account management activities or related work.
  • Advanced analytical skills, including interpreting policy requirements and using technology tools to support analysis.
  • Strong experience collaborating with a variety of stakeholders to achieve objectives.
  • Advanced communication skills, including synthesizing complex information for varied audiences and executive management.
  • Understanding of internal controls and risk management practices and/or relevant disciplines (e.g., BSA/AML and OFAC Compliance).
  • Knowledge of project management methodologies and tools.
  • Eligibility to access confidential supervisory information (CSI) and/or FOMC information (U.S. citizen, lawful permanent resident, protected individual, or authorized nonimmigrant who will declare intent to naturalize when eligible).
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The Company
Kansas City, MO
2,289 Employees

What We Do

This page is dedicated to Federal Reserve System career and employment related information only. Comments not pertaining to Fed recruiting will be removed. The Fed - Make a world of difference in the global economy OUR BANK has one of the most recognizable brands around the world. The Federal Reserve is the central bank of the United States—one of the world's most influential, trusted and prestigious financial organizations. The Federal Reserve is charged with the important mission of promoting a strong economy and a stable financial system and fulfills this responsibility by formulating national monetary policy, supervising and regulating banks and bank holding companies, and providing financial services for banks and the U.S. government. OUR PEOPLE are diverse in background and ideas, which allows for ongoing creativity and innovation. Ultimately, they are the ones who push our high-performance, exchange-driven culture forward. Why Our People Choose Us: Our reputation precedes us There will always be room for personal growth Our people are first You’ll find the right balance Your responsibilities will be meaningful We hope that you will be our future colleague. Find your preferred locations around the United States and explore the breadth of opportunity available at the Federal Reserve. Atlanta https://www.frbatlanta.org/ Boston http://www.bostonfed.org/ Chicago https://www.chicagofed.org/ Cleveland https://www.clevelandfed.org/ Dallas http://dallasfed.org/ Kansas City https://www.kansascityfed.org/ Minneapolis https://www.minneapolisfed.org/ New York http://www.newyorkfed.org/ Philadelphia https://www.philadelphiafed.org/ Richmond https://www.richmondfed.org/ San Francisco http://www.frbsf.org/ St. Louis https://www.stlouisfed.org/ Board http://www.federalreserve.gov/

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