About Us: Scaler helps pave the way for a net-zero carbon future in the real estate market. Our innovative sustainability software tools empower investors and fund managers with the insights needed to enhance asset performance and reduce environmental impact.
Role Overview: We are seeking a high potential, growth driven Business Strategy Manager to own and scale the day-to-day relationships with our Scaler clients, real estate investors and advisors who rely on us to transform sustainability data into decision ready insight.
In this role, you’ll bring your expertise to the intersection of client strategy, sustainability data, real estate investment workflows, and cross-functional execution.
You will partner closely with Product and Commercial teams to design and continuously improve the client journey from onboarding through renewal while shaping how Scaler delivers value at scale.
Responsibilities
Own the end-to-end client relationship across onboarding, active use, and renewal
Understand client goals, challenges, and data needs, and translate them into scalable platform solutions
Manage and validate large sustainability data sets to ensure accuracy, quality, and regulatory readiness
Lead client workstreams, balancing priorities, timelines, and stakeholders
Identify risks, data gaps, and process bottlenecks and resolve them proactively
Contribute to Scaler’s client service model
Improve onboarding, documentation, tutorials, and feedback processes
Turn recurring client needs into scalable playbooks and workflows
Apply creative thinking to integrate AI and automation into data, client, and reporting workflows to improve speed, accuracy, and scalability
Requirements
Minimum 3 years of professional experience in B2B client-facing, operations, consulting, real estate, financial services, sustainability, or data-driven environments
Experience working in or with real estate, financial services, sustainability, consulting, or fund or asset management is a strong plus
Advanced proficiency in Excel and comfortable working with large datasets
Strong project management, organization, and prioritization skills
Excellent written and verbal communication
Analytical mindset with strong problem-solving ability
Bachelor’s degree in Business, Finance, data science or related field, or equivalent experience
Benefits
25 paid vacation days per year, but opportunity for more if needed
Equity package giving you real ownership in the company and alignment with our long-term growth
We offer a hybrid work policy: 2 days working from home and 3 days in-office each week
Four months parental leave
Annual personal development budget
When you join Scaler, you will collaborate with a team of curious, sharp, supportive, and genuinely enthusiastic individuals about Scaler's product and unique value. Our people are committed to making a positive impact on our customers' journey to achieving absolute zero carbon.
At Scaler, we’re committed to building a workplace where everyone belongs. Employment opportunities are open to all, regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other characteristic protected by law
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What We Do
Driven by the need for better tools and a commitment to harnessing technology to address the complex challenges facing the built environment today, the Scaler Platform is specifically designed to take the pain out of ESG and empower the real estate industry to make and achieve ambitious goals. At Scaler, our expertise spans ESG consulting, real estate, data, and tech. We’re a passionate team, dedicated to building a data platform that is always at the forefront of what our customers need and the market demands. Key Features Analyze & Monitor Performance Scaler makes it simple to identify and focus on your lowest-performing assets and helps to determine the greatest opportunities for improving performance. Set Targets & Model Impact Scaler's powerful machine learning models guide you in creating a custom net zero carbon roadmap. We'll help you adopt the most effective measures and model the impact of your decisions against targets so you can stay on track every step of the way. Manage & Report ESG data Generate an unlimited number of reports (GRESB, EU Taxonomy, CSRD, SFDR, TCFD, GRI, INREV, EPRA, +) in one place. Unburden your team and let them get back to making an impact
