Job Overview
Direct Medical Sales operations to achieve the overall revenue and contribution targets for an assigned group of customers through the attainment of project milestones, customer satisfaction and project extensions.
Essential Functions
Actively prospect and leverage potential new business opportunities within specified potential new and/or existing Customers/Accounts for CSMO, Medical Solution, PPG and Government engagement projects.
Approve actions on human resources matters in consultation with Human Resources and other relevant departments.
• Direct the hiring and selection process for Medical Sales staff by conducting candidate review through participation in the interviewing process. Evaluate current methods and develop office / region based tools for on boarding training for new staff in conjunction with Human Resources and Learning and Development training programs.
• Ensure that staff have the proper materials, systems access and training to complete job responsibilities. Provide oversight for the execution of the training plan and mentored training experiences, as applicable. Act as a coach and mentor for managers.
• Deliver a variety of Sales and Health Management Services projects (or country equivalent) according to the milestones set and at the required level of profitably.
• Overall financial accountability for projects. Ensure key financial performance milestones (e.g., revenue and profitability) are achieved and provide regular feedback on the financial performance of the project.
• Manage the overall customer interface so that profitable business and customer loyalty are maintained. Act as “the voice of the customer’’ at all levels of the organization.
• Develop long term relationships between the organization and an assigned group of customers so that long term customer loyalty is maintained and enhanced.
• Provide support to Business Development to strengthen relationships with existing clients and generate awareness on prospects.
• Create Account / Customer plans – monitor, review, report on and amend plans as appropriate.
• Produce pricing and contractual agreements for assigned customers.
• Provide accurate forecast information regarding new business and existing contracts / projects.
• Develop and roll out new service offerings and capabilities.
• Create and develop standards of call quality within the team.
• Expected to contribute to strategic decision making and continually seek opportunities to improve or develop the business.
• Ensure the reporting of any identified Adverse Events in line with prevailing process and guidelines.
• Project a professional impression of the Company and act in accordance with the relevant Pharmaceutical Industry’s Code of Practice
• Perform other duties as assigned.
Qualifications
• Bachelor's Degree Life Science or related field Req
• 10 years’ medical sales experience including 4 years’ line management experience
• Equivalent combination of education, training and experience.
• Good understanding and knowledge of Pharma Industry, Health Service and related procedures.
• Good understanding of the wider work of IQVIA.
• Fluency in software operating systems, such as MS Office and customer relationship management systems
• Advanced management skills.
• Good verbal and written communication skills.
• Planning and financial management skills.
• Interpersonal, organizational and leadership skills.
• Ability to manage conflicting priorities and multiple, varied projects.
• Ability to establish and maintain effective working relationships with co-workers, managers and clients.
• AZDL - Driver Licence - Valid And In State Req
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
Skills Required
- Bachelor's degree in business, science or related discipline
- 7 years related experience or equivalent combination of education, training and experience
- Solid understanding of the principles of drug discovery and development
- Strong computer skills (MS Office Suite: Excel, Word, PowerPoint, Access, Outlook, Internet)
- Experience using a CRM system and reporting sales activities
- Excellent understanding of business and industry trends and ability to interpret relevant trends
- Excellent analytical skills in assessing and interpreting customer business data
- Excellent written and verbal communication skills
- Excellent analytical and research skills
- Self-directed with ability to prioritize opportunities and perform multiple tasks
- Exceptional attention to detail
- Ability to maintain demanding timelines
- Ability to work independently and manage time efficiently
- Ability to establish and maintain effective working relationships with coworkers, managers and clients
IQVIA Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IQVIA and has not been reviewed or approved by IQVIA.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive, spanning medical/dental/vision plus programs like telemedicine, EAP resources, and additional insurance options. Feedback suggests the health offering is a meaningful part of the overall rewards package, though details can vary by location and plan design.
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Retirement Support — Retirement benefits include an employer match structure that supports employee contributions through a defined formula. This adds steady long-term value to total rewards beyond base salary.
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Leave & Time Off Breadth — Time off offerings include vacation/paid time off, holidays, and flexibility themes, with some roles described as having discretionary or unlimited time-off models. This can make the package feel more attractive even when cash compensation is viewed as only mid-range.
IQVIA Insights
What We Do
IQVIA (NYSE:IQV) is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. IQVIA creates intelligent connections across all aspects of healthcare through its analytics, transformative technology, big data resources and extensive domain expertise. IQVIA Connected Intelligence™ delivers powerful insights with speed and agility — enabling customers to accelerate the clinical development and commercialization of innovative medical treatments that improve healthcare outcomes for patients. With approximately 70,000 employees, IQVIA conducts operations in more than 100 countries. To learn more, visit www.iqvia.com.
