Job Description:
The Account Manager is responsible for driving revenue growth and retention within an assigned portfolio of existing customer accounts. This role focuses on nurturing long‑term relationships, understanding customer needs, expanding product adoption, and identifying opportunities across our full suite of data center services including colocation, cloud, and managed services. The successful candidate will have a proven history of successfully managing and expanding customer relationships and must demonstrate strong communication, strategic account planning, negotiation, and problem‑solving skills. This role is ideal for someone who excels in consultative, relationship‑based technology account management.Key Responsibilities and Essential Job Functions:
- Meet and/or exceed all quota requirements.
- Develop and execute sales territory plans.
- Determine and set the appropriate sales strategy to position and close complex sales opportunities in a competitive colocation, cloud and managed services market.
- Develop and build relationships with prospective customer executives, technical staff and key strategic partners.
- Develop technical responses and strategy for RFP’s as a member of the account team.
- Manage multiple priorities and multi-task effectively.
- Track prospect and sales activities in Salesforce.com.
- Perform other duties as required and assigned.
Required Qualifications:
- 3+ years of experience
- A successful documented path of sales success
- Solid track record calling on business decision makers within the IT organization in a highly competitive market.
- Proven ability to build relationships throughout the customer organization.
- Experience selling managed services, IT Infrastructure, software-as-a-service or application hosting is ideal.
- Bachelor's degree or any combination of education & related experience that would demonstrate possession of the knowledge and abilities needed to achieve success in this position.
- Ability to travel to assigned territories
- High-energy individual with a positive attitude, good teamwork skills and exceptional customer presentation experience.
- Strong questioning and listening skills. Able to translate innate curiosity into account progress.
- Presents a professional and credible face to the customer and prospect.
- Self-directed, self-motivated and results oriented – possesses the drive and determination to succeed. Willing to work hard, knows how to work smart.
- Persistent but pragmatic: willing to be flexible and adaptable to change.
- Critical thinker – can address the challenges presented during sales conversation.
- Possess the ability to continually self-educate to maintain a broad knowledge of complex products, services and selling skills.
Preferred Qualifications:
- Bachelor’s degree preferred
Physical Requirements:
- Moderate to advanced keyboard usage
- Travel 50% of the time
Base Pay Range: Annualized salary range offered for this position is estimated to be $115,000 - $125,000. However, the actual pay range depends on each candidate’s experience, location, and qualifications.
Variable Pay: This role is eligible for commission. The expected annual commission range is $89,400 based on achievement of targets and other performance indicators.
This position has the following safety hazards:
☒ Driving (must possess valid driver’s license and insurance)
Not meeting every single requirement? No problem! We are looking for candidates who possess unique skills that set them apart from the rest. If you're enthusiastic about this role and believe you have the skills and abilities that would make you successful, don't hesitate to apply today!
Benefits of working at Flexential:
• Medical, Telehealth, Dental and Vision
• 401(k)
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
• Life and AD&D
• Short Term and Long-Term disability
• Flex Paid Time Off (PTO)
• Leave of Absence
• Employee Assistance Program
• Wellness Program
• Rewards and Recognition Program
Benefits are subject to change at the Company's discretion.
Flexential participates in the E-Verify program. Please click here for more information.
EEOC Statement: Flexential is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Skills Required
- 3+ years of experience
- Documented path of sales success
- Track record calling on business decision makers within IT organizations
- Proven ability to build relationships throughout the customer organization
- Experience selling managed services, IT infrastructure, SaaS, or application hosting
- Bachelor's degree or combination of education and related experience
- Ability to travel to assigned territories (Travel ~50%)
- Valid driver's license and insurance (driving required)
- Experience using Salesforce.com to track prospect and sales activities
- Strong communication, negotiation, questioning, and listening skills
- Self-directed, results-oriented, persistent, and adaptable
- Ability to develop technical responses and strategy for RFPs
What We Do
Flexential empowers the IT journey of the nation’s most complex businesses by offering tailored hybrid IT solutions delivered via the FlexAnywhere™ platform of integrated colocation, cloud, connectivity, data protection, managed and professional services, with three million square feet of data center space in 19 highly connected markets. Our FlexAnywhere™ Solutions allow customers to solve their most complex hybrid IT infrastructure requirements, such as reliability and performance, agility and scalability, and interconnection, seamlessly connecting applications and users.
