Are you a relationship builder with a sharp commercial instinct? Do you thrive on turning solid client connections into powerful, revenue-driving partnerships?
We are looking for a highly motivated Account Manager to join our dynamic team and take ownership of growing our existing customer portfolio. This isn't just about maintaining status quo - it’s about deeply understanding our clients' businesses, unlocking hidden value, and strategically expanding our portfolio share.
If you have a proven track record of smashing growth targets, a gift for building effortless rapport with key stakeholders, and the communication skills to navigate complex commercial conversations, we want to hear from you.
What you'll be doing:
- Drive Global Growth: Manage a high-value global client portfolio, executing tailored account plans to expand revenue, maximise portfolio share, and unlock new cross-selling/upselling opportunities.
- Be a Trusted Advisor: Deeply understand your clients' complex payment needs, mapping PPRO’s solutions directly to their business growth strategies.
- Command Commercial Conversations: Confidently lead complex contract renewals and negotiations with key decision-makers and C-suite influencers.
- Protect & Optimise Revenue: Analyse performance metrics and market trends to build proactive retention strategies, mitigate risks, and deepen long-term customer loyalty.
- Champion Your Clients: Collaborate cross-functionally with internal teams to ensure seamless delivery on customer objectives in a fast-paced environment.
What you'll need to have:
- Payments Expertise: 4+ years of proven success in account management, partnerships, or sales specifically within the payments industry.
- Commercial Track Record: A demonstrable history of hitting revenue targets, expanding portfolio share, and steering complex contract negotiations.
- Strategic Mindset: Sharp business acumen and strong analytical skills to translate data into actionable commercial strategies.
- Relationship Mastery: Natural interpersonal and communication skills to build effortless rapport with both global clients and internal stakeholders.
- The Right Grit: A highly proactive, independent, and curious mindset - someone who is hungry to make an impact in a fast-moving ecosystem. What We’d Love to See (The Bonus Points!)
- The Status-Quo Challenger: You don’t just follow processes; you proactively look for better ways to do things and drive positive change.
- A Global Outlook: You thrive in international environments and love connecting with people from diverse backgrounds and cultures.
- A Growth Mindset: A genuine passion for continuous learning, personal development, and adding real value to the wider team.
Skills Required
- 4+ years experience in account management, partnerships, or sales within the payments industry
- Proven history of meeting revenue targets and expanding portfolio share
- Experience leading complex contract renewals and commercial negotiations
- Strong business acumen and analytical skills to translate data into commercial strategies
- Excellent interpersonal and communication skills for stakeholder and C-suite engagement
- Proactive, independent, curious mindset with drive to make impact in fast-paced environment
- Demonstrated willingness to challenge the status quo and drive process improvements
- Comfort working in international environments and with diverse cultures
- Growth mindset and commitment to continuous learning and development
What We Do
PPRO is a fintech company that provides digital payments infrastructure to businesses and banks so that they can scale their checkout, acquiring, and risk services through one connection. Payment platforms, acquirers, and merchants that plug into PPRO’s infrastructure are able to access payment methods, fraud screening tools, and other essential products from multiple providers. Every product can be deployed and controlled with clicks, not code. And with the company's orchestration layer directing process flows and data like clockwork, PPRO’s partners can rest easy knowing they’re delivering seamless end-to-end services to their customers. Citi, PayPal, and Stripe are just some of the names that depend on PPRO to accelerate their roadmaps, boost their conversions, and eliminate the complexities of digital payments.
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