Account Manager

Posted 25 Days Ago
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Plymouth, MI, USA
In-Office
Mid level
Manufacturing
The Role
The Account Manager oversees customer accounts, leads quotations for new business, maintains customer relationships, supports program teams, and tracks financial metrics related to accounts.
Summary Generated by Built In

I. Job ProfileJob TitleAccount Manager, Business & DevelopmentDepartmentBusiness & DevelopmentDirect SupervisorDirector, Business & DevelopmentDirect SubordinatesNoneII. Job Summary:The Account Manager is directly responsible for managing current production business for any commercial requirements, assigned customer accounts to lead quotations for new business opportunities, and working with Program Management Team to support existing new business development wins. III. Job Functions and Duties NO.Representative Duties1As a window to customers; collect and analyze customer new project (models) and the market dynamic information; ensure smooth communication with customers, and establish a good relationship with customer2Organizing, preparing, and leading quotations for new business opportunities3Lead customer contact and negotiation for new existing projects4Responsible for profitability / profitability improvement of assigned accounts5Responsible for completing customer specific electronic quote document and associated forms6Supports the program team from commercial aspect to support any changes of product/process from award of business7Voice of the customer to the Fuyao Group for both negative and positive feedback8Support the finance department for customer account receivables and payables, take the lead on tracking delinquent payments/reconciliations9Understand Fuyao products, processes, capabilities, specifications and tolerances10Act as commercial representative that organizes customer activities, including plant tours, offsite/onsite meetings, etc11Managing post SOP engineering changes or special customer orders/quotations/spot buys12Other duties as assigned13Nothing in the Position Description restricts management's right to assign or re-assign duties and responsibilities to this job at any timeIⅤ. QualificationJob RequirementsLanguageLanguages spoken commonly in the workplace are English and Mandarin. - Ability to read, understand and comprehend documents such as safety rules, operating and maintenance instructions. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
 Ability to speak effectively and interact with other team members, engineers, leadership and customers.ExperienceMore than 3 years experience selling to automotive OEM's and/or Tier 1 Suppliers, with glass group experience, technology, quality or production preferredEducationBachelor's degree in engineering, sciences or businessPhysical ConditionThis position will spend the majority of time in office environments within Fuyao and onsite at various customer locations.
 It will be frequently necessary to spend time on the manufacturing floor within Fuyao and also onsite at customer locations.
 Strict observance of Fuyao safety policy & standards, use of Personal Protective Equipment (PPE), as well as compliance with our customer's safety policies are mandatory.Other RequirementsMATHEMATICAL SKILLS -
 Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
 REASONING ABILITY - Ability to solve practical problems and deal with a variety of  variables.
 COMPUTER SKILLS - Knowledge of and familiarity manufacturing software.Knowledge, Skills & Abilities utilized on the jobProfessional  Knowledge, SkillsAbility to communicate effectively, both written and verbalDiligence, honesty, effective time management, innovative thinkingSound financial accumen and ability to understand / interpret basic financial documentsCareful attention to detail / detail orientedWilling to travel and work a flexible scheduleTraining RequiredSales / NegotiationMS Office Suite (Word, Excel, Power Point, Project, etc.)



V. Work Environment:
While performing the duties of this job, the employee is occasionally exposed to extreme heat. The noise level in the work environment can sometimes be moderate. Safety requirements for this position can include safety glasses and steel-toed work boots.
 
    VI. Key Performance Indicators:  Profitable New Business Awards, Customer Satisfaction / Scorecard Trends, Existing Book of Business - Profit Improvement Attainment
 
   
  

Must be 18 years of age or older.

Fuyao Glass America Inc., Core Foundation Competencies including Ethics, Integrity, Values & Trust. Fuyao Glass America Inc. is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Fuyao Glass America, Inc. is a Drug-Free Workplace.

Skills Required

  • More than 3 years experience selling to automotive OEMs and/or Tier 1 Suppliers
  • Bachelor's degree in engineering, sciences or business
  • Ability to communicate effectively, both written and verbal
  • Knowledge of and familiarity with manufacturing software
  • Willing to travel and work a flexible schedule
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The Company
26,000 Employees

What We Do

Fuyao Group provides total solutions for safety glass and automotive trim for a wide range of transportation vehicles, including design, production, sales and service related to automotive-grade float glass, automotive glass, locomotive glass, luggage racks and window trim. Our automotive glass manufacturing facility in Dayton, Ohio enables us to produce up to 4 million automotive units and 4 million windshields for the ARG market. We currently supply aftermarket glass to companies around the world.

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