Keyapp is a Ukrainian product IT company that provides an online platform to increase organic traffic for Android and IOS applications worldwide. We are looking for a person to join our team who can negotiate effectively, is independent, and responsible;-)
Job DescriptionTo successfully handle the tasks, you should have:
Upper-Intermediate (B2) or higher level of English; additional foreign languages will be an advantage, as we work with clients worldwide.
Higher education in Marketing, Philology, Business, or a related field.
1+ year of experience in client communication, account management, customer support, or customer success.
Strong communication and problem-solving skills with a client-oriented approach.
Confident PC user with experience using Google Workspace and online communication tools.
Responsibilities:
Consult clients on platform functionality and services via chat and email.
Conduct online meetings and consultations with clients through Google Meet, Telegram, and other communication channels.
Assist clients in selecting effective promotion strategies for their apps/products on the platform.
Monitor client activity, campaign performance, and overall platform results.
Maintain client communication records and prepare reports on account progress.
What we offer:
What we offer:
Salary in a stable currency: 700-800 € rate (depending on candidate experience) + bonus up to 1000 €.
Transparent and understandable bonus system.
Annual bonus based on performance.
Paid leave: 24 days, 100% paid sick leave.
Flexible 8-hour schedule, Sat-Sun off.
Team: reasonable and professional manager, colleagues are always ready to help, and with a sense of humor.
Opportunity for personal growth and realization of your potential.
No cold calls!
https://jobs.dou.ua/companies/keyapp-top
https://www.linkedin.com/company/keyapptop
https://www.youtube.com/@Keyapp
Skills Required
- Upper-Intermediate (B2) or higher level of English
- Higher education in Marketing, Philology, Business, or a related field
- 1+ year of experience in client communication, account management, customer support, or customer success
- Strong communication and problem-solving skills
- Confident PC user with experience using Google Workspace and online communication tools
What We Do
Keyapp is a Ukrainian product IT company focused on mobile app promotion and user acquisition worldwide. We develop a platform that helps iOS and Android developers boost their organic traffic by increasing app visibility in the stores and improving ranking through advanced search optimization tools. Our services include: • Keyword-based promotion (direct installs) • CPI traffic campaigns • App Store Reputation & Engagement Management (SREM) With years of experience in ASO and mobile growth, we work with clients across the globe to help their apps get discovered, grow faster, and scale sustainably.
