Introduction to the job
Manage customer accounts and coordinate all activities relative to these accounts.
Ensure Customer Satisfaction with ASML products and services.
Role and responsibilities
The Sales sector is responsible for all sales activities relative to key accounts.
To ensure customer satisfaction with ASML products and services.
Job Discription
Account Management: Manage customer accounts and coordinate all necessary activities to ensure customer satisfaction and account profitability.
Develop and maintain customer relationship to support ASML’s position as the continued vendor of choice.
Understand the customers –business, -processes and –key issues.
Ensure that ASML’s capabilities are consistent with customer requirements and understood by both parties.
Cultivate potential new customers and markets for ASML products.
Account Support: Work with Customer Support to contribute to integrated Customer Account Management.
Chair and drive ASML Account Team activities. Coordinate and guide activities of all ASML departments as they relate to applicable accounts.
Strategy: Contribute to the development and execution of long term and short term sales strategies.
Sales Forecast: Routines sales forecast to ASML management.
Gather and communicate customer and market Timely report to ASML management and Marketing,
to facilitate management decision making on pricing, marketing, etc.
Contracts: Negotiate contracts with customers within ASML guidelines. Manage order closure.
Administration and Communication: Ensure all quotations orders and all other customer communication to be handled promptly and accurate.
Manage quotation- and sales order- processes for the applicable accounts.
Monitor administration and follow up. Ensure proper communication on progress, Accounts, customer satisfaction etc.
Education and experience
Bachelor degree in an engineering field, or equivalent business experience
Location
Location will be Tokyo
Skills
•Ability to conduct the operations of ASML departments to ensure integrated Account Management
•Strong oral and written communication skills and the ability to present concepts and influence others.
•Ability to analyze and draw conclusions from data or report information
•Logical thinking
•Clearly define issue, create methodologies to solve , engage all resources and solve the problem
•Fluent in Japanese & English , both oral and written. TOEIC 800 and above.
Other information
At least 5 years of sales experience in selling own company's products to Japanese customers
Sales experience in the semiconductor industry is preferred
This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.
Inclusion and diversityASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.
Need to know more about applying for a job at ASML? Read our frequently asked questions.
Skills Required
- Bachelor degree in an engineering field, or equivalent business experience
- At least 5 years of sales experience in selling own company's products to Japanese customers
- Sales experience in the semiconductor industry is preferred
- Fluent in Japanese & English, both oral and written. TOEIC 800 and above.
ASML Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ASML and has not been reviewed or approved by ASML.
-
Healthcare Strength — Health coverage is broad and employer‑funded to a significant degree, with multiple plan options plus mental health and wellness resources. Complementary offerings like onsite/virtual care, HSA contributions, and a gym subsidy strengthen the overall medical package.
-
Parental & Family Support — Family‑forming benefits include paid parental leave, adoption assistance, IVF coverage, and practical supports like lactation rooms and milk‑shipment for travel. These provisions indicate substantial caregiving support across life stages.
-
Leave & Time Off Breadth — Paid time off can reach a high ceiling when combining vacation and company holidays, with accruals increasing by tenure. Flexible workplace policies and a vacation sell‑back option add usability to the time‑off program.
ASML Insights
What We Do
ASML is a high-tech company, headquartered in the Netherlands. We manufacture the complex lithography machines that chipmakers use to produce integrated circuits, or computer chips. Over 30 years, we have grown from a small startup into a multinational company with over 60 locations across Europe, Asia and the US. Behind ASML’s innovations are engineers who think ahead. The people who work at our company include some of the most creative minds in physics, electrical engineering, mathematics, chemistry, mechatronics, optics, mechanical engineering, computer science and software engineering. Because ASML spends more than €2 billion per year on R&D, our teams have the freedom, support and resources to experiment, test and push the boundaries of technology. They work in close-knit, multidisciplinary teams, listening to and learning from each other.
