Account Manager

Posted 10 Days Ago
Be an Early Applicant
San Antonio, TX, USA
In-Office
Mid level
Healthtech
The Role
The Account Manager is responsible for driving referral growth and admissions in healthcare by building relationships with physicians and facilities, generating new business through outreach, and meeting performance targets.
Summary Generated by Built In

Join VitalCaring – Where Your Passion Changes Lives!

 

Who We Are

Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 100 locations across the country. We are committed to fostering a culture of support, growth, and excellence for our team that is the backbone of how we ensure we deliver exceptional patient care.

 

What Sets Us Apart?

  • Drive Innovation. Deliver Impact - Join a mission-driven team where your work directly contributes to advancing patient care. As a key player in a forward-thinking healthcare organization, you’ll represent innovative solutions that truly make a difference for patients and families - today and into the future
  • Make a Meaningful Impact – Help patients and families navigate their healthcare journey with compassion and dignity.
  • Thrive in a Supportive Team – Work with a team who genuinely care and invest in your success.
  • Grow Your Career – Take advantage of advanced training, mentorship, and career development opportunities.
  • Competitive Pay & Benefits – Be rewarded for your dedication and expertise with a compensation package that truly reflects your value. Our benefits are thoughtfully designed to support your well-being—offering the flexibility, security, and resources you need to thrive both at work and in life. We celebrate success at every level, with meaningful recognition for both individual contributions and team achievements.

 

Home Health Sales Account Manager / Account Executive

Field-Based | Territory Ownership | Referral-Driven Growth

 

The Account Manager is responsible for driving referral growth and admissions within an assigned territory by building and maintaining strong relationships with physicians, hospitals, skilled nursing facilities, assisted living communities, and other healthcare partners.

This is a field-based, high-activity sales role focused on developing new business, expanding referral networks, and consistently meeting performance targets.

 

Key Responsibilities

  • Develop and grow a defined territory through proactive, in-person relationship building
  • Establish and maintain referral partnerships with physicians, hospitals, SNFs, ALFs, and community providers
  • Generate new business through consistent outreach, cold calling, and networking
  • Drive admissions growth by meeting or exceeding defined referral and performance targets
  • Serve as the primary point of contact for referral partners, ensuring strong communication and follow-through
  • Collaborate with clinical and operational teams to support patient transitions and service delivery
  • Maintain daily activity and pipeline tracking within CRM systems
  • Represent the organization in the community through events, education, and professional engagement

 

Required Qualifications

  • Direct healthcare-related sales experience with responsibility for generating referrals and admissions
  • Proven track record of meeting or exceeding sales or growth targets
  • Experience managing a territory through in-person, field-based selling
  • Demonstrated ability to build and sustain referral relationships across healthcare providers
  • High level of self-motivation and accountability in a goal-driven environment
  • Strong organizational skills with the ability to manage daily field activity, follow-up, and reporting
  • Excellent communication and relationship-building skills

 

Preferred Qualifications

  • Direct home health or hospice sales experience 
  • Existing relationships within the local healthcare market
  • Experience working with physicians, hospital discharge planners, or post-acute referral sources
  • Familiarity with CRM tools and tracking sales activity

 

Work Environment & Expectations

  • Field-based role requiring daily in-person visits within the assigned territory
  • High-activity expectations, including regular outreach, drop-ins, and networking
  • Performance-driven environment with clear expectations tied to referral and admissions growth
  • Requires strong time management and autonomy to balance prospecting, relationship management, and internal coordination

 

Benefits

Health & Wellness

Medical, Dental, and Vision coverage

Pharmacy benefits

Virtual care and mental health support

Flexible Spending Accounts (FSA) and Health Savings Account (HSA)

Supplemental health and life insurance

 

Financial & Protection

401(k) with company match

Employee referral program

Prepaid legal services

Identity theft protection

 

Work-Life Balance & Perks

Generous paid time off

Pet insurance

Tuition and continuing education reimbursement

 

All employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic. Candidates are evaluated based on job-related qualifications, skills, and business needs.

 


Skills Required

  • Direct healthcare-related sales experience
  • Proven track record of meeting sales or growth targets
  • Experience managing a territory through field-based selling
  • Demonstrated ability to build and sustain referral relationships
  • Excellent communication and relationship-building skills
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The Company
HQ: Dallas, Texas
559 Employees

What We Do

VitalCaring delivers compassionate, high quality home-based healthcare to patients in the comfort of their own home. By bringing together like-minded people who are called to care and supported by a positive organizational culture, our care teams are best positioned to deliver an exceptional patient experience at every encounter. VitalCaring is a national leader in the home health care and hospice industry serving patients throughout the Southern United States, including Texas, Oklahoma, Louisiana, Mississippi, Alabama and Florida. From its base in the Southeast, VitalCaring is expanding to serve even more communities nationwide.

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