Your tasks
• Proactive support of the assigned customers in the existing customer base
• Regular customer visits
• Knowing the client's activities and identifying, picking up and selling potential for projects
• Being the contact person for every customer need, providing contacts to the appropriate departments, coordinating a wide range of internal departments in order to achieve the services required by the customer and complete the tasks set.
• Develop multi-year planning for the customer
• Elaboration of support and maintenance contracts and concepts, if necessary, in cooperation with other business units
• Consulting and sales of modernization and extension projects
• Inform the customer about new products / services and organizational changes if required.
• Creation of site visit reports and follow up
• Regular updates and presentations of sales pipeline
• Establish and support new customer relationships
• Administrative support of contracts, ensuring contract invoicing
• Keeping customer database up to date
Your profile
What We Do
Kardex is a global industry partner for intralogistics solutions and a leading provider of automated storage solutions and material handling systems. Kardex consists of two entrepreneurially managed divisions, Kardex Remstar and Kardex Mlog. Kardex Remstar develops, manufactures, and maintains dynamic storage and retrieval systems, while Kardex Mlog offers integrated material handling systems and automated high-bay warehouses. Kardex also acts as a global AutoStore™ partner, offering flexible and modular storage and order fulfillment solutions. Kardex Remstar, Kardex Mlog, and Kardex AutoStore are partners to their customers throughout the entire life cycle of a product or solution, starting with the assessment of customer requirements, through planning, realization, and maintenance of customer-specific systems, to ensuring high availability and low life cycle costs by means of customer-oriented life cycle management. The Group employs around 2,500 people in over 30 countries. Kardex Holding AG has been listed on the SIX Swiss Exchange since 1989.
