- We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Job DescriptionJob Overview:
In this role, you’ll own key customer accounts, act as a trusted partner across their organisation, and work closely with internal teams to ensure excellent service delivery. You’ll identify growth opportunities, support business reviews, and help turn customer insights into commercial success.
What you’ll do:
- Manage and develop existing branch, regional, or global accounts
- Build strong relationships at multiple customer levels
- Identify and grow business opportunities
- Coordinate with sales, operations, and leadership teams
- Ensure high levels of customer satisfaction
- Assist with collections when needed.
- Manage client profiles and updates on the CRM
- Build territory maps showing number of accounts located in each city
- Fluent in EI systems and demos to provide technical updates to accounts
- Share weekly schedule with all Departments to help coordinate and participate in joint account visits.
- Turn major business opportunities and proposals over to Sales and operational issues to Ops.
- Management of Business Reviews
- Continually seek improvement in procedures and services to create more efficient and cost-effective operations.
- Assume lead responsibility for the efficient delivery of all (branch) services.
- Ensure that a functioning and agreed upon invoice - payment process is in place.
What you bring:
- Educated to A-level standard (GCSE Math’s and English required)
- Preferably 2-3 years’ industry experience
- Proven work experience in business development
- Proficient in MS Office and CRM software
- Ability to communicate up and down management hierarchy with equal effectiveness
- Strong presentation skills and analytical skills
- Proven problem solving and interpersonal skills
Expeditors offers excellent benefits:
- Health Plan: Medical
- Life Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
Skills Required
- Educated to A-level standard (GCSE Math's and English required)
- Preferably 2-3 years' industry experience
- Proven work experience in business development
- Proficient in MS Office and CRM software
- Ability to communicate up and down management hierarchy
- Strong presentation skills and analytical skills
- Proven problem solving and interpersonal skills
Expeditors Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Expeditors and has not been reviewed or approved by Expeditors.
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Equity Value & Accessibility — Equity participation is supported through an Employee Stock Purchase Plan that is positioned as a standout perk, including references to a purchase discount and contribution limits. Stock-plan availability is treated as a meaningful wealth-building component of the overall rewards mix.
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Healthcare Strength — Health coverage is described as comprehensive, spanning medical, dental, vision, and prescription benefits, with additional protections like life and disability insurance. Benefit materials also point to common add-ons such as HSA options, EAP support, and broad baseline coverage in job postings.
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Retirement Support — Retirement benefits include a 401(k) plan with employer matching that is repeatedly cited as a defined component of the package. Auto-enrollment/auto-increase features are also referenced as mechanisms that support participation and savings behavior.
Expeditors Insights
What We Do
Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 (374) company, we employ over 16,500 trained professionals in a worldwide network of over 320 locations across six continents. Expeditors is focused on the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include air and ocean freight consolidation and forwarding, vendor consolidation, customs clearance, cargo insurance, distribution and other value-added logistics services. We pride ourselves on being a solutions-based organization that takes the time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers' supply chains. Our relationships with local suppliers and global air and ocean partners provides our customers with the best routing and pricing options. Expeditors' comprehensive, flexible spectrum of services is supported by leading-edge information technology providing the highest level of end to end visibility. To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore. At Expeditors, our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you."
