Account Manager

We’re Hiring: Account Manager (Client Services)
Bring your gifts. Grow your impact. Help us serve faith-led organizations better.

At Fervor, we use our marketing trade to impact the world for good. We’re a strategy-first agency that partners with nonprofits and purpose-driven brands to align their message, clarify their voice, and move their mission forward. And right now, we’re looking for an experienced Account Manager to help us do just that.

The Role
This isn’t just about managing projects. It’s about stewarding relationships. You’ll serve as a guide, advocate, and strategic sounding board for our clients—helping them stay aligned to their goals while ensuring Fervor’s creative and strategy teams have what they need to deliver excellent work.

You’ll be the glue between vision and execution, helping faith-driven organizations see big results from bold marketing. If you're a relationship-builder, a strategic thinker, and someone who gets excited about serving people doing meaningful work—you might be who we’re looking for.

What You'll Do

• Lead with purpose: Build, manage, and grow strong relationships with Fervor’s nonprofit and faith-based clients.
• Meticulously detail-oriented and fiercely timeline-driven: proactively manage all aspects of projects – coordinating daily communication, leading meetings, tracking deliverables and budgets – ensuring on-time delivery and clear communication with all stakeholders.
• Drive results: Proactively spot opportunities for growth, offer new ideas, and guide clients toward solutions that serve their goals.
• Steward well: Ensure profitability, protect the agency’s resources, and advocate for both client and team success.
• Support the big picture: Collaborate with our Director of Client Services and cross-functional team to keep projects moving and impact growing.

Who You Are
You’ve managed accounts at an agency or creative shop and know how to balance multiple priorities without breaking a sweat. You speak client just as well as you speak creative. You know how to bring clarity in chaos. You love making a plan—and watching it come to life.

You Might Be a Great Fit If

• You have 7+ years in a marketing agency or marketing consulting role
• You have a history of working at a marketing agency
• You live and breath marketing and advertising and geek out on how to help organizations grow
• You are tech-savvy and detail-obsessed
• You’ve worked with nonprofits or faith-based organizations (bonus!)
• You’re an excellent communicator—written, spoken, and in a room
• You know how to manage up, speak truth in love, and say “no” with confidence
• You’re curious, collaborative, and bring a “we > me” mindset
• You see problems before they happen—and already have a plan

Key Tools + Skills We Use (and Hope You Know)

• Project management software like Asana or Click-up
• Time tracking tools like Harvest
• Collaboration via Slack, Google Drive, and Zoom
• Experience managing multiple relationships while prioritizing the cultivation of strong, trust-based partnerships
• Ability to facilitate internal and external meetings with clarity and presence
• Leverage AI on a daily basis to improve job productivity

The Practical Stuff
Full-time, exempt
Based in Kansas City, MO (hybrid: 1–3 days/week in office)
Competitive salary, commensurate with experience
Group health insurance
Fervor-paid dental, vision, life, short/long-term disability
Safe Harbor 401K plan with 3% guaranteed company contribution
Generous PTO—we take rest seriously

About Fervor
We’re a strategy and marketing agency that serves nonprofits and faith-led organizations. For more than 15 years, we’ve helped leaders clarify their message and expand their reach through smart strategy, collaborative creativity, and bold execution. Our signature Brand Impact Assessment™ sets the stage, and our client relationships keep us grounded in impact over hype.