Account Manager
We’re creating a healthier web where communities thrive.OpenWeb is on a mission to increase the quality of conversations online. We build technologies that create thriving and engaged communities, reduce toxicity, and increase safety — improving the quality of civil discourse and supporting independent journalism. Today, OpenWeb works with more than 5,000 top-tier publishers (including News Corp, Yahoo, CBS, Fox News, Hearst, Refinery 29 and more) and hosts 150 million monthly active users.
Founded in 2015, OpenWeb has over 250 employees between New York City, London, Paris, San Diego, Toronto, and Tel Aviv. We are backed by world-class investors including Georgian, Insight Partners, Index Ventures, AltaIR Capital, and more. We’re crafting technology that brings people together and fosters healthy discussion. It starts with us. Are you in?
We’re looking for a motivated Junior Account Manager to support the success and growth of our Email advertising partners. In this role, you’ll help manage the day-to-day relationships with advertisers, assist with onboarding, and ensure campaigns run smoothly across OpenWeb’s inventory.
This is a great opportunity for someone early in their career who is excited to learn about adtech, build client-facing skills, and contribute to revenue growth.
What You’ll Get To Do:
- Support the onboarding process for new advertisers across OpenWeb’s platforms
- Assist in managing a portfolio of advertising clients, ensuring a positive experience and strong performance
- Help monitor email campaign performance and work with internal teams to meet advertiser KPIs
- Partner with Sales, Operations, Product, and Analytics teams to execute and optimize campaigns
- Identify opportunities to grow accounts through upsells and renewals (with guidance from senior team members)
- Help track and organize account activity, ensuring accurate reporting and follow-ups
- Contribute to improving internal processes to make workflows more efficient and scalable
The Skills and Experience You Bring:
- 0–2 years of experience (internships or entry-level roles in adtech, customer success, or account management are a plus)
- Comfortable working with data (Excel required; experience with tools like Looker is a plus)
- Strong organizational skills with the ability to manage multiple tasks and priorities
- High attention to detail
- Clear and confident communicator (written and verbal)
- Eager to learn and grow in a fast-paced environment
- Resourceful problem-solver with a proactive mindset
- Collaborative team player
- Must be available to join us in our NYC SoHo office 3x a week (Tuesdays, Wednesday, Thursdays)
What You'll Get:
Our Account Manager compensation package includes an annual base salary ranging between $65,000 - $70,000 (based on candidate's experience and skill set). Additionally, this role is eligible for quarterly bonus, equity and benefits including:
- Premium health benefits (subsidized in 100% for employees) including comprehensive vision, medical, dental through Aetna.
- 401k + matching up to 4%
- Uncapped PTO policy
- Phone reimbursement
- Telehealth plan with 24/7 access to a dedicated team of physical and mental healthcare providers.
- Company sponsored Life and Accidental insurance.
- Team events, holiday parties and outings
- Career growth & ownership
- Amazing coworkers!
The OpenWeb Culture
We offer a dynamic and unconventional work environment that spans from NYC to Tel Aviv, bringing together a diverse group of world class and high-caliber techies, wordsmiths, entrepreneurs, and creative thinkers. We empower every individual across our global team to be a catalyst for change and strive to create a work environment where you can have the utmost autonomy over your role and projects, from start to finish. If you want to join an innovative tech company where you can challenge yourself, have the freedom to own your work, and make a lasting impact, then you have a spot within our growing community!
OpenWeb is committed to building diverse teams and upholding an equal employment workplace that is free from discrimination. We hire amazing individuals regardless of their race, color, ancestry, religion, sex, gender identity, national origin, sexual orientation, age, citizenship, marital status, pregnancy, medical conditions, genetic information, disability, or Veteran status.
Build your skills with us as you build a better web for everyone. Join us!
Also, we care about your privacy! Please take a moment to review OpenWeb’s Privacy Practice
Skills Required
- 0-2 years of experience in adtech, customer success, or account management
- Experience with Excel
- Experience with Looker (preferred)
OpenWeb Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about OpenWeb and has not been reviewed or approved by OpenWeb.
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Healthcare Strength — Healthcare coverage is positioned as a standout, with employee medical premiums described as fully covered and supported by dental/vision plus telehealth and mental-health programs. This breadth can materially increase total rewards value beyond base salary.
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Retirement Support — Retirement benefits are framed as competitive, with a recurring 401(k) employer match noted (commonly up to a fixed percentage) across public listings. This adds predictable, long-term value to the overall package.
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Leave & Time Off Breadth — Time-off offerings are described as flexible, including an unlimited/uncapped PTO model alongside holidays and sick time plus flexible schedules. In practice, the value of this benefit may depend on team norms and workload expectations.
OpenWeb Insights
What We Do
OpenWeb (formerly Spot.IM) is on a mission to inspire and elevate quality conversations online. We build technologies to create thriving engaged communities, reduce toxicity, and increase safety. Today, OpenWeb works with more than 700 top-tier publishers that use our platform and host 100 million monthly active users.
Why Work With Us
Working at OpenWeb is an opportunity to positively impact the way people interact online. We are a talented, hard-working, and empathetic team that values authenticity and knows how to get stuff done. If you're looking to leave your mark and grow your career with the brightest minds in the business, this is the place for you.
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