Account Manager

Posted 25 Days Ago
Chicago, IL, USA
In-Office
100K-150K Annually
Junior
Software • Cybersecurity
Cyera is the world’s leading AI-native data security platform.
The Role
The Account Manager will lead renewals and growth for a portfolio of accounts, collaborating with teams to enhance customer relationships and drive retention and expansion.
Summary Generated by Built In
Description

WHO WE ARE

Come join the company reinventing data security, empowering businesses to realize the full potential of their data. As the leading data security platform purpose-built for the cloud era, Cyera’s mission is to reinvent how businesses secure data, enable agile collaboration, and boldly pursue new business opportunities. Trusted by security teams at leading global businesses, our team is proving that data security is the next big thing in cyber. Backed by the world’s leading investors and working with a large and growing list of Fortune 1000 companies, we are looking for world-class talent to join us as we usher in the new era of data security.

THE OPPORTUNITY

We’re looking for a high-performing individual who’s eager to make an impact, take ownership, and grow their career in a fast-paced, collaborative environment.

The Account Manager is an individual contributor inside-sales role that sits at the frontlines of customer retention and growth. You’ll own and manage a portfolio of accounts, driving successful renewals and uncovering opportunities to expand relationships through cross-sell and upsell motions.

In this role, you’ll analyze and understand a customer’s business, processes, challenges, and objectives, working closely with Account Executives, Revenue Operations, and Customer Success to help customers achieve their goals.

This position is a great match for someone who enjoys working in a fast-moving team-oriented environments where processes are still evolving. If you're excited by the opportunity to help shape how things are done and are looking to advance your career in sales, renewals, or account management, this might be the place for you. 

RESPONSIBILITIES:

  • Lead the end-to-end renewals process, ensuring timely closure and high retention rates
  • Build and maintain trusted relationships with decision-makers and champions across your accounts
  • Identify, qualify, and close expansion opportunities in partnership with Account Executives
  • Leverage CRM and reporting tools to surface insights and risks, enabling proactive customer engagement
  • Collaborate cross-functionally with Sales, Deal Desk, Operations, and Customer Success to drive seamless renewal cycles
  • Negotiate terms with procurement and legal stakeholders, balancing customer needs with business objectives
  • Provide clear, professional, and compelling communication both written and verbal across internal and external stakeholders
  • Manage time effectively across a high volume of accounts and deadlines
  • Serve as a customer advocate, championing service excellence and long-term satisfaction
  • We will require approximately 25% travel as part of the role.
Requirements

REQUIRED QUALIFICATIONS:

  • Minimum 1–2 years of experience in renewals, sales, or customer success
  • Demonstrated ability to manage multiple accounts and priorities
  • Exceptional communication and relationship-building skills
  • Executive presence with the ability to confidently engage senior stakeholders
  • Strong presentation abilities and creative problem-solving mindset
  • Excellent time management and organizational capabilities
  • Strong negotiation skills 
  • A “relationship-first” mindset: naturally curious, empathetic, and driven to help customers succeed
  • Experience using CRM systems (e.g., Salesforce) and analytics tools to track performance and drive strategy
  • Ability to work independently in a fast-moving environment with remote teams

COMPENSATION INFORMATION: 

Compensation Range: $100,000-$150,000.

The range represents total compensation, and may include incentive for sales roles, equity or benefits, as applicable.

This compensation range represents Cyera’s good faith and reasonable estimate of the range of possible compensation for this role at the time of posting, and Cyera may ultimately pay more or less than the posted range. The final salary for this position will be determined in Cyera’s sole discretion, consistent with applicable law, and based on a variety of factors, including but not limited to the employee’s work experience, skills, and qualifications for the role, as well as the needs of Cyera’s business and other operational considerations.

Final compensation will vary based on seniority and relevance of experience, location, and position requirements.

This role may be eligible for potential merit increases based on factors such as individual or company performance, time in role, and other discretionary factors.

BENEFITS - Why Cyera? 

  • Ability to work remotely, with office setup reimbursement
  • Competitive salary
  • Unlimited PTO
  • Paid holidays and sick time
  • Health, vision, and dental insurance
  • Life, short and long-term disability insurance
Am I A Good Fit?
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The Company
HQ: New York, New York
1,200 Employees
Year Founded: 2021

What We Do

Our platform gives organizations a complete view of where their data lives, how it’s used, and how to keep it safe, so they can reduce risk and unlock the full value of their data, wherever it is. Backed by more than $1.7 billion in funding from top-tier investors including Accel, Blackstone, Coatue, Cyberstarts, Georgian, Lightspeed, and Sequoia, Cyera’s unified data security platform helps businesses discover, secure, and leverage their most valuable asset - data - and eliminate blind spots, cut alert noise, and protect sensitive information across the cloud, SaaS, databases, AI ecosystems, and on-premise environments.

Why Work With Us

Cyera's culture focuses on growth - for our employees, for our customers, and for our business. Our team is a collaborative, empowering group of innovators looking to make a lasting impact. We offer flexible work options, an unlimited vacation policy, and are dedicated to making our team successful.

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