TransPerfect Is More Than Just a Job…
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.
The position of Account Manager is responsible for serving as the first level of support to existing clients and developing new business relationships.
DESCRIPTION
- Research prospective clients through several strategies including internet research, trade show lists, referrals, various professional directories and personal investigation
- Create accurate spreadsheets of prospective client data including names, titles, phone numbers, addresses and various other information
- Generate daily mailings to prospective clients using updated and accurate spreadsheets
- Cold call prospective clients
- Creatively problem solve to improve current new business development strategy Negotiate rates and deadlines with prospective and current clients
- Educate prospective and existing clients regarding the translation process, including TransPerfect’s rates, justification for turnaround time and competitors’ information
- Liaise with Production to ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect product
- Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service
- Research and understand all industries that TransPerfect markets to including industry leaders, current events and any other pertinent data
- Complete all other tasks that are deemed appropriate for the role and assigned by the manager/supervisor
REQUIRED SKILLS
- Excellent written and verbal communication skills in English along with the official language of home office
- Excellent problem solving and analytical skills Strong interpersonal skills Effective time management skills
REQUIRED EXPERIENCE
- Minimum Bachelor's degree or its equivalent
- Proven sales life cycle experience - lead generation through business closing
- Proven track record in achieving sales targets
- Fluency in English and Korean
Skills Required
- Minimum Bachelor's degree or its equivalent
- Proven sales life cycle experience - lead generation through business closing
- Proven track record in achieving sales targets
- Fluency in English and Korean
- Excellent written and verbal communication skills in English
- Excellent problem solving and analytical skills
- Strong interpersonal skills
- Effective time management skills
TransPerfect Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TransPerfect and has not been reviewed or approved by TransPerfect.
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Leave & Time Off Breadth — Leave offerings can feel workable in certain roles, with PTO and occasional floating-holiday style time off described as available. Flexible scheduling and remote arrangements (notably in interpreting/contact-center work) add practical day-to-day benefit value for some.
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Healthcare Strength — Core health coverage is presented as available, commonly including medical, dental, and vision options alongside life and disability coverage. Plan choice (including FSA/HSA-style options) suggests baseline protection benefits exist even if overall sentiment is mixed.
TransPerfect Insights
What We Do
The world's best businesses know that potential customers can be anywhere. TransPerfect helps our clients to be everywhere. With global headquarters in New York and offices in 140+ cities across six continents, TransPerfect is the world's largest provider of language services and related technologies. The TransPerfect family of companies enables organizations to speak the language of global business through: - Translation and Language Services - Website and Software Localization - Globalization Management Technology - Multicultural Marketing - Legal Support and E-Discovery - E-Learning Platform Internationalization - Multimedia and Studio Solutions - Interpretation and Call Center Support
