Account Manager

Posted Yesterday
Be an Early Applicant
Atlanta, GA
In-Office
Junior
Artificial Intelligence • Software
The Role
The Account Manager will develop new business relationships, support existing clients, negotiate rates, and ensure satisfaction with delivery and quality.
Summary Generated by Built In

TransPerfect Is More Than Just a Job…
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.

Who We Are:
TransPerfect is the world's largest provider of language services and technology solutions for global business. From offices in over 100 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. More than 5,000 global organizations employ TransPerfect's GlobalLink® technology to simplify management of multilingual content. With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and ISO 17100 certified.

TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong. For more information, please visit our website at www.transperfect.com.

What You Will Be Doing:
The position of the Account Manager is responsible for developing new business relationships and serving as the first level of support to existing clients. Responsibilities include:

  • Develop prospective clients through several strategies including internet research, trade show lists, referrals, various professional directories and personal investigation
  • Foster and close new clients through referrals, cold calling, networking, and other means (tradeshows,
  • regional organizations, etc.)
  • Responsible for growing new business from existing clients, including working closely with senior leadership to expand current relationships and upsell the TransPerfect portfolio.
  • Creatively problem solve to improve current new business development strategy
  • Negotiate rates and deadlines with prospective and current clients
  • Educate prospective and existing clients regarding the translation process, including TransPerfect’s rates, justification for turnaround time, and competitors’ information
  • Liaise with production to ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect product
  • Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service
  • Understand all industries that TransPerfect markets to including industry leaders, current events and any other pertinent data
  • Perform other special projects or duties when required

Who We Are Looking For:
Required Skills:

  • Minimum Bachelor's degree or equivalent
  • 3-6 months+ sales experience
  • Excellent written and verbal English communication skills
  • Excellent problem solving and analytical skills
  • Strong interpersonal skills
  • Effective time management

Where Your Career Is Going:

At TransPerfect, there are a lot of growth opportunities. All departments offer career growth and development that can combine your skills, interest and experience. We encourage our employees to have a continuous dialogue with management about growth opportunities throughout your tenure with the company.

End your job search and find your career at TransPerfect #careersNOTjobs.
This controlled document is proprietary and is protected by U.S. and international copyright laws and trade secret laws.

Why TransPerfect:
For more than 25 years, we have honed a culture where all kinds of ideas are shared and new ventures are not only welcomed, but also encouraged. In this fast-paced environment, employees are intellectually stimulated so they can grow alongside the organization. From Intern to President, we believe that every single employee should have a voice and contribute to the amazing services we offer our clients.

We also offer a comprehensive benefits package including medical, dental, and vision insurance, 401k matching, membership to child-care providers, and other TransPerks. You even get your birthday off because let's face it, we're stoked that you were born.

TransPerfect provides equal employment opportunity to all individuals regard less of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

For more information on the TransPerfect Family of Companies, please visit our website at www.transperfect.com.

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The Company
HQ: New York, New York
11,565 Employees
Year Founded: 1992

What We Do

The world's best businesses know that potential customers can be anywhere. TransPerfect helps our clients to be everywhere. With global headquarters in New York and offices in 140+ cities across six continents, TransPerfect is the world's largest provider of language services and related technologies.

The TransPerfect family of companies enables organizations to speak the language of global business through:

- Translation and Language Services
- Website and Software Localization
- Globalization Management Technology
- Multicultural Marketing
- Legal Support and E-Discovery
- E-Learning Platform Internationalization
- Multimedia and Studio Solutions
- Interpretation and Call Center Support

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