Are you driven by growth and motivated by expanding existing customer relationships? At Coveo, this role puts you at the center of account expansion, where you’ll identify opportunities, drive incremental revenue, and help customers scale their use of enterprise-grade artificial intelligence.
You’ll join a collaborative, customer-centric team where learning is encouraged and where your impact is visible. This role is ideal if you’re growing your career in account management and want hands-on exposure to complex, value-driven customer relationships.
As one of our account managers, you will:- Manage a portfolio of existing customers and act as a primary point of contact
- Build trusted relationships with technical, business, and operational stakeholders
- Identify opportunities to expand customer value and incremental revenue
- Support opportunity progression through discovery, solution positioning, and proposal preparation
- Maintain accurate customer records, pipeline tracking, and forecasting
- Collaborate with Customer Success, Renewals, Product, Marketing, and Support teams to deliver a seamless customer experience
- 4+ years experience in account management or a B2B customer-facing sales or relationship role
- Solid communication and interpersonal skills, with the ability to build trust
- Comfort managing multiple priorities while staying organized and accountable
- Curiosity and motivation to learn new technologies and sales practices
- Exposure to software as a service or enterprise technology environments
- Familiarity with sales processes, pipeline management, and customer relationship management tools
- Interest or foundational knowledge in artificial intelligence or data-driven solutions
- Experience working cross-functionally with internal teams
Do you think you can bring this role to life? Or add your own color?
You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.
Send us your application, we want to hear from you!
Join the Coveolife!
Coveo is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability status, marital status, gender identity, or veteran status.
*Targeted base salary range for the role is $80,000 - $120,000 plus commissions, restricted share units and other benefits.*
Coveo Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Coveo and has not been reviewed or approved by Coveo.
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Healthcare Strength — Health coverage and wellness programs include 24/7 telemedicine, mental health support, and on‑site fitness amenities where available. External recognitions underscore a holistic approach to employee wellbeing.
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Wellbeing & Lifestyle Benefits — On‑site gyms, group fitness classes, healthy snacks, ergonomic/home‑office support, volunteer days, and donation matching are emphasized. Hybrid work and flexibility further support day‑to‑day wellbeing.
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Parental & Family Support — Maternity and parental leave top‑ups, the option to extend leave, and on‑site daycare in Quebec City support families. Policies are positioned to ease return‑to‑work and provide practical support for caregivers.
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What We Do
Coveo powers the digital experiences of the world’s most innovative brands serving millions of people and billions of interactions across every digital experience. After a decade of enriching our market-leading platform with forward-thinking global enterprises, we know what it takes to gain a trusted AI-experience advantage. We strongly believe that the future is business-to-person, that experience is today’s competitive front line, a make or break for every business. For enterprises to achieve this AI-experience advantage at scale, it is imperative to have an Enterprise Spinal and composable ability to deliver AI semantic search and generative experiences at each customer and employee interaction.
