Account Manager

Job Title
Account Manager (Australia)
The Team
Our Commercial Accounts team partners closely with Customer Success, Sales Engineering, and Product teams to support customers across the engineering workflow ecosystem. We focus on long-term customer value - balancing growth, retention, and adoption - while maintaining strong, trusted relationships with our clients.
The Impact
This role ensures customers realize ongoing value from Accuris solutions while identifying expansion opportunities. The Account Manager protects recurring revenue, improves adoption, and strengthens customer relationships, directly impacting retention and sustainable growth across the region.
Responsibilities

• Manage and grow an assigned portfolio of customer accounts, focusing on renewals and incremental expansion
• Build relationships with key stakeholders across customer organizations and understand evolving business needs
• Lead renewal cycles, commercial discussions, and upsell opportunities aligned to customer value
• Conduct regular account reviews to monitor adoption, usage, and risk signals
• Partner with Customer Success, Sales Engineering and Support teams to ensure customer outcomes and adoption
• Maintain pipeline visibility, forecasting accuracy, and account plans using CRM and sales tools

What We're Looking For
Qualifications

• Bachelor's degree or equivalent experience
• Experience in B2B software/SaaS account management or sales
• Familiarity with engineering, technical, or data-driven solutions environments
• Fluent in English

Soft Skills

• Relationship-building and stakeholder communication skills
• Problem solving and customer-centric thinking
• Commercial negotiation and value positioning
• Organized pipeline and territory management habits

The Location
Australia
About Us
Accuris, a company long-known for accelerating innovation in engineering workflows and supporting the vibrancy of the engineering community, launched in May 2023 as a standalone company. Accuris was formerly known as S&P Global's Engineering Solutions division. The Company is valued for its standards content and workflow solutions like Engineering Workbench, Goldfire, Haystack and Parts Management Solutions.
Under its previous owners, including S&P Global, IHS and IHS Markit, Accuris has been an integral part of the engineering ecosystem for more than 60 years.
About Company Statement
Accuris delivers essential intelligence that powers decision making. We provide the world's leading organizations with the right data, connected technologies and expertise they need to move ahead. We think differently, combining the knowledge and resources of an established company with the unapologetic boldness of a startup.
Our mission: build an evolvable knowledge and data platform that enables STEM professionals to unlock and deliver innovation to the world's most complex problems.
Accuris provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to protected characteristics.
About Company Statement:
Accuris delivers essential intelligence that powers decision making. We provide the world's leading organizations with the right data, connected technologies and expertise they need to move ahead. We think differently, combining the knowledge and resources of an established company with the unapologetic boldness of a startup. ( https://www.spglobal.com/engineering/en/index.html )
Our mission: build an evolvable knowledge and data platform that enables STEM professionals to unlock and deliver innovation to the world's most complex problems.
Accuris provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.