What you'll be doing:
- Manage a portfolio of clients at PPRO, driving new commercial opportunities with key decision-makers and influencers
- Act as a trusted advisor who understands clients' payment needs and uses PPRO's solutions to help their business grow
- Develop and execute account plans to grow revenue and portfolio share
- Identify and pursue cross-selling and upselling opportunities
- Manage contract negotiations and renewals
- Ensure customer satisfaction and retention
- Analyse and report on account performance and market trends
- Develop and implement strategies to mitigate risk and increase customer loyalty
- Collaborate with cross-functional teams to deliver on customer needs and objectives
What would make you a great fit:
- 1yrs + payments experience in account management, partnerships and or sales
- Ability to build and maintain strong relationships with our clients and internal stakeholders
- Proven track record of achieving revenue targets and growing portfolio share
- Strong business acumen and analytical skills
- Excellent communication and interpersonal skills
- Experience managing complex contract negotiations and renewals
- Ability to work independently and as part of a team in a fast-paced environment
- Experience in the technology or software industry is a plus
- Fluent in English and Mandarin
- Based in Shanghai
What we'd love to see:
- A passion for challenging the status quo and driving positive change: We appreciate individuals who proactively seek better ways of doing things
- Excellent communication skills: You thrive in international environments and can connect with people from diverse backgrounds and cultures
What We Do
PPRO is a fintech company that provides digital payments infrastructure to businesses and banks so that they can scale their checkout, acquiring, and risk services through one connection. Payment platforms, acquirers, and merchants that plug into PPRO’s infrastructure are able to access payment methods, fraud screening tools, and other essential products from multiple providers. Every product can be deployed and controlled with clicks, not code. And with the company's orchestration layer directing process flows and data like clockwork, PPRO’s partners can rest easy knowing they’re delivering seamless end-to-end services to their customers. Citi, PayPal, and Stripe are just some of the names that depend on PPRO to accelerate their roadmaps, boost their conversions, and eliminate the complexities of digital payments.
