Account Manager

Posted 4 Days Ago
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Tokyo
In-Office
Mid level
Information Technology • Software
The Role
As an Account Manager, you'll engage Japanese-speaking clients, develop sales plans, negotiate agreements, and enhance client satisfaction for IT solutions.
Summary Generated by Built In

We're hiring Bilingal Sales Account Manager.

Day-to-day, you will engage Japanese-speaking clients, and because we are a multinational company, you’ll also have many opportunities to use and develop your English skills!

If you have a background of successfully selling IT Infrastructure Solutions or IT Support and Professional Services to enterprise-level clientele, we would like to talk with you about a fantastic opportunity to join our team.

Sales & Account Management

  • Win new business for systemsGo by developing sales plans and successfully undertaking Sales-based activities to promote systemsGo Services and Solutions to new and existing clients
  • Become professionally proficient in communicating the Services, Solutions and Value-Proposition of systemsGo to both internal & external parties
  • Research market to identify opportunities and potential contacts
  • Contact prospects and introduce the Value Proposition and Solutions of systemsGo
  • Arrange meetings with prospects to formally present systemsGo Services & Solutions
  • Consult with prospects and prepare Proposals based on identified needs
  • Seek and respond to relevant RFIs (Request For Information), RFPs (Request For Proposal), and BEs (Budgetary Estimate) as well as general enquiries as allocated
  • Create, Negotiate and Close Agreements for provision of Services and Solutions to Clients
  • Liaise with existing clients for contractual issues, including invoicing and renewals
  • Ensure orders, invoices and payments are processed and received in a timely manner
  • Solicit additional business and penetrate existing accounts to increase revenue through expanded sales of services and/or hardware and software procurement
  • Assist the delivery team to prepare proposals, submit quotations and process orders
  • Enhance systemsGo’s reputation by monitoring general client satisfaction with services provided, responding to client feedback and reporting regularly to Manager
  • Ensure all data and information is kept up-to-date in internal processing and information management systems and various reporting tools and templates

Business Development

  • Identify, explore, and develop new channel sales partners and opportunities
  • Liaise, Coordinate and Communicate with local/regional/global business partners to share leads, referrals, prepare joint bids etc.
  • Attend approved Business, Chamber and Other Networking Events to develop and strengthen relationships and promote systemsGo and its service offerings

Required Skill

  • Fluent or Native Japanese communications skills 
  • Ability to use English in day-to-day business communications and be comfortable working with English-speaking colleagues.
  • Direct sales experience and a track record of successfully selling IT solutions and/or related professional services to enterprise-level clientele. Ideally, be knowledgeable on providing managed services and outsourcing solutions (staffing & recruitment knowledge an advantage).

Top Skills

It Infrastructure Solutions
It Support
Managed Services
Outsourcing Solutions
Professional Services
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The Company
127 Employees
Year Founded: 1998

What We Do

-Who We Are
systemsGo was started in 1998 because we believed there was a better way to address the special IT needs of Tokyo businesses, and starting in 2008 we began our expansion into other locations in Asia including Hong Kong, Shanghai, Singapore, Beijing, Sydney, Taiwan, New Delhi and Seoul. We saw partnership and process as the keys. We would work side-by-side with our clients to help reduce costs and improve efficiency.

To date, we’ve shared our expertise with hundreds of companies. They come to us because we find the best engineers and project managers. We train our people to use their experience and creativity to assess an IT system and make it better. And we ensure our own accountability through an online tracking system that gives our clients 24×7 access to every move we make on their behalf.

-Mission Statement
We listen to our clients to understand their business needs. We design and deliver solutions from our range of professional services, creating value to benefit all stakeholders. To achieve this we combine an enriching and satisfying employment environment with a culture of customer service excellence and an unwavering pursuit of quality through devoted adherence to process and continuous improvement.

-Our Core Principles
Customer Service Excellence
Enriching Employment Environment
Unwavering Pursuit of Quality

-Locations
Australia | Greater China | India | Japan | Singapore | South Korea

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