Account Manager

At Omise, we believe the digitalization of the economy has opened up the world and offers endless opportunities to grow and make meaningful connections with one another. Omise is powered by its payment infrastructure sister company, Omise Payment Holdings, which provides one-stop online payment solutions.

Omise connects people, businesses and society in innovative ways to provide fair and open access to a growing economic ecosystem under its vision of enabling access to the digital economy for everyone. We are on a mission to make digital finance seamless and borderless for people and businesses. Our solutions are used by thousands of companies worldwide including Toyota, ByteDance, ICBC, SCB, True, Allianz Ayudhya, McDonald’s, BMW, King Power and Pomelo.

We are obsessed with solving financial coordination problems and developing new business models and technology that enable businesses to grow. We focus on addressing financial complexities and chokepoints by offering seamless and borderless solutions for our customers because we want them to focus on their core business and value proposition. 

As a value-driven organization, we are dedicated to selecting and retaining the sharpest minds across all functions. Help us make digital finance seamless and borderless for people and businesses. 

Why we need you

Omise Singapore is rapidly growing and ready to achieve the next level of expansion in the market. We are looking for an enthusiastic and proactive Account Manager (AM) to work with our existing portfolio of clients- to build stronger client relationships, drive revenue through marketing, training and integration of Omise solutions.
 
The AM, reporting to the Country Manager, will work closely with the Sales and Solutions teams to execute strategies designed to drive growth, uncover new business potential, increase revenue, provide accurate issue resolution and assure merchants have the best payment experience and support in the industry.

What you will be doing

• Drive revenue by building long-term relationships with our clients and stakeholders with a focus on understanding their needs, strategies, and goals.
• Support revenue growth initiatives for key strategic accounts.
• Create and deliver on strategic account plans for own clients to maximize utilization, growth, and revenue.
• Become a trusted adviser to your portfolio accounts to ensure adoption of new products and client satisfaction.
• Provide onboarding services, continuous training, and resource material management to all relevant client departments.
• Support integration projects alongside the solutions team to provide technical solutions and processes for clients to embrace and adopt.
• Manage and support overall commercial activities such as internal reporting, marketing activities, and new product promotion.
  

You

• 3-5 years of sales, account management, or client management experience.
• BS/BA in Business, Finance, Marketing Management, or other relevant fields.
• A background working in payments and/or fintech (preferred).
• Fluency in English; Mandarin is a plus.
• Experience in consultative sales; the ability to build rapport quickly, identify and diagnose business problems, demonstrate products remotely or in person, and meet the specific customer needs with effective solutions.
• Ability to speak to the technical aspects of a solution.
• Strong communication skills (written and oral).
• Strong attention to detail, time management, and organizational skills.
• Familiarity with CRM applications.
• Ability to professionally handle client issues and implement effective resolutions.
• Ability to develop account plans and business reviews for key accounts
  

How to apply

If you liked what you read and believe to be up for the challenge, we'd be pleased to welcome you to the recruitment process for this position. Simply click on apply and submit your contact info.

Afterward, this will happen next:

• The hiring team will review your application
  
• 2-3 Interviews with the hiring team, People Operations team and all stakeholders involved in the process

Why you’ll love it here

• Work with other talented, ambitious international colleagues who love their craft
• A modern and well-equipped work environment
• Flexible working hours
• A medical healthcare plan and annual health check-up
• A friendly bunch of colleagues

What we believe in

• We cultivate teamwork and a trust-based working culture
• We celebrate diversity and continuous improvement
• Giving our employees the opportunity and create for their own success

About Omise

• Founded in 2013, 500 people
• Headquartered in Japan, with operational headquarters in Bangkok and offices in Singapore, Indonesia, and Malaysia.
• Raised over $236M of funding to date from institutional investors including SCB10X, SPARX Group Co. Ltd., Toyota Financial Services Corporation, JIC Venture Growth Investments, MUFG Bank, Mars Growth Capital,  Ascend Venture Group, and more
• Won Digital Startup of the Year at Digital Thailand Big Bang 2017
• Won Forbes Japan Startup of the Year 2018
• Won 3 awards from International Business Magazine Award 2020
  • Most Innovative Electronic Payment Platform for Singapore
  • Most Innovative Seamless Transactions Provider for Singapore
  • Best Payment Solutions Provider in Singapore
• Won Mizuho Innovation Award 2022 (Q2)

Life at Omise

Nearly 500 employees work from our six office locations as well as remotely from home or co-working spaces. While we are a global company, a lot of our thinking goes into how to solve payment problems at the hyper-local level to help businesses scale and reach their customers. 

Our core values — simple, real, and beautiful serve as our North Star and are integrated into how we work and the results of our work. 

At Omise, we empower people to embrace project-ownership and take initiative. We love to see our employees act as the owner of the outcome and confidently provide solutions to each challenge, taking a collaborative teamwork approach. Our fellow employees are encouraged to discuss and share ideas, and are given the freedom to explore all areas of their work, in order to achieve the expected results.

People at Omise are from different backgrounds and together, we contribute to creating an inclusive, friendly, and safe working environment. As a company, we embrace diversity and value open discussions, a learning mindset, professionalism, and respect. “Growing with us” means to celebrate the challenges and to always look for opportunities to learn, develop your skills, and move one step forward each day. If this is the work environment you are looking for, then get in touch with us.

We look forward to hearing from you. Omise embraces diversity and nourishes an open and inclusive work environment. We are home to over 27 nationalities and all decisions to hire, promote or discharge are based on merit, competence, performance, and business needs.

We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other applicable legally protected characteristics.

* Discover how Omise prioritizes and protects your privacy and data by clicking HERE to explore our Human Resources privacy policy before you embark on your journey with us.