Partnerships Account Manager

What you will do

• Manage day-to-day relationships with store managers and in-store teams across assigned merchants.
• Ensure merchants are properly activated and aligned with Klivvr’s revolving credit limit offering.
• Act as the primary on-ground point of contact for operational and commercial matters.
• Monitor and manage the performance of on-ground sales promoters.
• Ensure promoters are present, trained, and actively engaging customers.
• Track daily KPIs (leads, approvals, utilization) and provide feedback and coaching.
• Escalate performance issues and support corrective action plans with the Partnerships Supervisor.
• Identify merchant-specific needs and opportunities to drive sales growth.
• Propose promotions, offers, or activation ideas to the Partnerships Supervisor for approval.
• Support the execution of approved promos and on-ground campaigns.
• Support the acquisition of new merchants within assigned areas or categories.
• Assist with onboarding, activation, and initial go-live execution for new partners.
• Build strong relationships from day one to ensure early utilization.

To succeed in the role, you’ll need to have:

• Bachelor’s degree in Business, Marketing, or a related field.
• 1+ years of experience in partnerships, sales, or business development roles in Consumer finance or banking sector.
• Proven ability to maintain and grow merchant accounts and support sales targets.
• Strong communication, interpersonal, and relationship-building skills.
• Ability to manage multiple accounts and daily activities in a fast-paced environment.
• Analytical mindset, with the ability to track performance metrics and contribute to data-driven decisions.