Account Manager

It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.

The Outside Account Manger is responsible for the sales and marketing efforts with the objective of increased profitable sales through creating, building, and maintaining high quality relationships with new and existing customers. Utilize company digital tools and company products and services to connect with consumers, develop creative solutions, generate sales volume, and provide the highest level of customer service.

What You'll Do:

• Responsible for selling, marketing, promoting, and demonstrating products. Effectively communicate the features and benefits of our product offering

• Increase business by generating sales to new customers and by selling additional products to existing customers

• Collaborate with leadership, team members and suppliers in planning, tracking, and implementing sales strategies and developing new markets

• Assist customers with product selection and application utilizing knowledge, internal specialists, as well as supplier representatives

• Establish and maintain customer relationships. Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences in order to present a unique solution to each customer tailored to their business objectives and needs

• Collaborate with customers and team members for product quotations and provide on-going communication throughout the customer's purchasing lifecycle

• Work with management, credit, and customers to resolve payment issues promptly

• Gather and report to management information regarding the company, competitors, pricing, products, and current and future market trends

• Actively participate in professional development to improve professional selling skills and maintain technical capabilities. Participate in company training/development, special promotions, sales meetings, supplier seminars and training schools to enhance and maintain personal and product knowledge

• Maintain accurate and timely records including sales call schedules and expense reports

• Coordinate sales calls with vendors to introduce and demonstrate products, identify customer needs, and promote product and service solutions

• Utilize and champion digital tools, customer solutions and services to gain a competitive advantage

• Other duties as assigned

MINIMUM QUALIFICATIONS: 

•    Bachelor’s degree in chemistry, engineering, metallurgy, or applied science fields preferred.
• · 1+ years in sales, customer service or related field.
•    Excellent customer service skills to build and maintain positive customer relationships.
•  Ability to manage multiple accounts and prioritize tasks requiring strong organizational and time management skills.
•   Ability to solve customers’ technical challenges and assist with improvement process utilizing product knowledge.
• · Excellent communication (oral, written) and presentation skills.·
• Proficient in performing technical/mechanical on-site testing.
• Ability to learn and assist with DuBois e-Tools, System Surveys and Cost Calculators.
•    Proficient in Microsoft Office and Customer Relationship Management (CRM) and analytical tools.
• Ability to travel locally with a few overnight stays
• Candidates should live in greater Cincinnat/Dayton/NKY area
• Experience selling in Chemical industry a strong plus

DuBois provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, gender expression, genetic information, service in the military, veteran status, or any other protected status in accordance with applicable federal, state, and/or local law and/or regulation.