The Role
The Account Manager builds relationships with key partners, manages service delivery and profitability, and achieves enrollment and profit goals.
Summary Generated by Built In
Contract Type: Full Time-Fixed Term.
Location: Jakarta.
JOB OVERVIEW
Reporting to the Regional Director, the Account Manager is responsible to build and maintain in-depth relationships with our Key Partners in the region, contributing to their sales strategy and team leadership. He/she owns responsibility for this service experience and delivery and profitability of these clients and in return, achieving student enrolment and profit goals across Study Group's brands.
This is a contract maternity-cover position with the possibility of renewal.
ABOUT THE ROLE
- Develop & execute country sales and account plans in collaboration with sales stakeholders to achieve enrolment targets.
- The primary point of contact for all program inquiries, provide prompt and clear responses which maximize leads.
- Represent Study Group and our brands at exhibition and recruitment events.
- Capable of managing a strong partner network, ensuring adherence to SLAs to improve customers' satisfaction.
- Monitor competitor activity enabling greater in-market competitor awareness and analysis.
- Identify partner growth opportunities and risk profile – active management of Account Plan
- Align with the Company mission, vision, values, and strategy and ensure they are translated into action through performance goals, communication, and feedback processes.
- Drive initiatives to improve operational efficiency via process, people, or practical measures to raise the bar on business performance delivery.
- Develop & execute regional sales and account plans in collaboration with sales stakeholders to achieve enrolment targets
- B2B or Channel Sales experience preferred.
- Knowledge of international education systems
- Experience with Salesforce.com or other Customer Relationship Management (CRM) tools
- Must be sales and result oriented.
- Possess a strong desire to achieve new heights.
- Positive attitude and highly motivated with a strong drive to excel.
- Sensitivity to cultural and linguistic differences
- Adaptability to adjusted working hours.
- Adaptability to changes in priorities and business needs
- Results orientated with the ability to successfully deliver on sales, financial and customer satisfaction outcomes.
- Professional maturity and enthusiasm.
ABOUT US
Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we are able to provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.
ORGANISATIONAL COMPLIANCE
Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants, the following checks will be conducted- Criminal Background Check (country-specific), x2 References, ID and Right to Work checks as well as Education Verification.
We are proud to be an equal opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy.
Top Skills
Customer Relationship Management (Crm)
Salesforce
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Study Group is a global leader in preparing students for international academic success and rewarding careers through life-changing learning. We provide education through International Study Centres (ISCs) in collaboration with leading universities. Our pathway programmes provide the language, academic and social skills that students need for university progression and continued success in a global society. Study Group creates new opportunities for students to fulfil their academic or professional goals.
Study Group believes that multicultural learning environments are beneficial for all. We help international students from across the world adjust to life at all our partnering universities, and fulfil their potential
