Let Us Power Your Potential
Taylor Corporation is a dynamic, diversified company with big plans for the future ― and your career. We power our employees’ potential and strive to create opportunity and security for every member of the team. If you’re ready for something bigger ― more challenge, more variety, more pathways for professional growth ― we should talk. We’re passionate about our work, we believe there is always a better way, and we’re looking for people like you.
Ready to reach your potential? It’s time to look at Taylor.
Your Opportunity: Taylor is seeking an Account Manager who is responsible for providing the customer with positive, consultative, and service-based experience. In this role, you will act as the project manager liaison between the customer and manufacturing facility, to ensure projects are delivered on time to customer expectations while maintaining internal profitability goals.
Your Responsibilities:
- Gathering and understanding job specific requirements from the customer and/or sales representative to accurately enter jobs into production.
- Communicating production schedules and updates to the customer, proactively managing production milestone dates, and tracking production status to ensure orders ship on time.
- Coordinate with internal subject matter experts to resolve issues to ensure customer expectations are met.
- Providing sales support, including product, pricing, schedule, capacity, and production related requests.
- Managing multiple accounts, programs/projects/tasks in a fast-paced environment.
- Documenting and maintaining account specific standard operating procedures.
- Leading regular scheduled meetings with the customer to discuss the status of current orders, quality, and forecast opportunities.
- Identifying areas to streamline processes and reduce opportunities for error to support continuous improvement efforts.
- Building and maintaining strong relationships based upon credibility, communication and trust.
- Facilitating internal and external project kick off meetings and post project reviews.
- Preparing customer presentations, gathering performance metric data, and presenting in customer business review meetings.
- Partnering with and mentoring less experienced team members.
- May direct and lead the work of others.
- Ensure proper on-time billing and reporting updates to the customer.
You Must Have:
- Bachelor’s degree and/or 5+ years of experience in print production, account management and/or project management.
- Excellent written and verbal communication skills.
- Detail oriented, strong organizational skills and ability to handle complex tasks.
- Ability to solve problems effectively, respond to continually changing priorities and coordinate multiple projects.
- Self-starter mindset, excitement around learning, team player attitude, and ability to handle daily work with minimal management direction.
- Relies on experience and judgment to plan and accomplish goals.
- Proficient in Microsoft PowerPoint, Excel, Word, and Outlook.
- Project management experience with proven ability to oversee a project from beginning to end.
- Previous print industry experience and/or In-depth knowledge of company products and services, including technical print knowledge.
- Strong analytical and problem-solving skills to handle complex projects
The anticipated annual salary range for this position is $70,000 - $85,000. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The range listed is just one component of Taylor Corporation’s total compensation and benefits package for employees.
About Taylor Corporation
One of the largest print and communications firms in North America, Taylor’s family of companies provides a diverse set of products, services and technologies that address the toughest business challenges. We work diligently each day to create printed and digital marketing communication solutions that help power many of the world’s most recognizable brands.
With more than 50 years of category expertise and 10,000 employees spanning dozens of U.S. states and multiple countries, Taylor serves businesses and distributors both large and small. Our employees enjoy a comprehensive benefit package including a choice of several health plans, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, a 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay.
The Employer retains the right to change or assign other duties to this position.
Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.
Top Skills
What We Do
Taylor provides a diverse set of products, services and technologies to power the potential of the world’s leading brands. Using the latest printed and digital methods, we facilitate marketing communications of all types for businesses and consumers across a wide range of industries. You’ll see our solutions in your mailbox, your email inbox, in retail settings and on your mobile device.
Driven by Glen Taylor’s unwavering entrepreneurial spirit, Taylor Corporation has grown from a single small business in 1975 to one of the nation’s largest privately held companies today. What started as a humble printer of wedding invitations and business cards is now a highly diversified leader in the field of business communications. However, while Taylor's capabilities have changed dramatically in the last 45 years, our core purpose remains the same ― to create opportunity and security for our employees.
Taylor also continuously invests in technologies and production methods that enable us to shrink our environmental footprint. This commitment shows in the way we divert tons of waste to energy production, source responsibly harvested forest products and work to reduce our greenhouse gas emissions year over year. The result is a culture of sustainability that guides our decision making and ensures that we take the long-term view in everything we do
