At Modo Energy, we're building the global standard for benchmarking and valuing the world's electrification assets - unlocking returns for battery energy storage, solar, wind and data centres.
We are looking for an entrepreneurial Account Manager with start-up and/or SaaS experience. This role is critical in bridging the gap between our software development teams and our end users. You will act as a trusted advisor to clients, helping them navigate complexity and translate their business needs into impactful outcomes through our platform. If you’re passionate about the energy industry and driven to deliver outstanding customer success, we’d love to hear from you.
- Build and maintain strong, lasting relationships with clients, including developers, utilities, and funds, supporting them in integrating Modo Energy’s solutions into their strategic decision-making processes while identifying upsell and cross-sell opportunities to drive account growth.
- You will serve as the primary point of contact for a portfolio of clients, focusing on account growth, retention, and achieving revenue targets.
- Guide customers in using Modo Energy’s software suite to construct long-term power market scenarios, leveraging your expertise in power markets, while helping clients navigate and interpret complex results and resolving troubleshooting issues.
- Collaborate with team leadership to coordinate resources and support strategic initiatives across the user base, ensuring alignment with client goals and product team insights.
- Gather and communicate client feedback and pain points to the product team, contributing to continuous improvement and the product roadmap.
- Oversee the integration of Modo Energy’s software suite into client operations, ensuring smooth adoption, proactively monitoring account health, and taking steps to prevent and resolve potential issues.
- Understand client pain points and convey these back to the product teams to refine product roadmaps according to user needs.Monitor, track, and report on health of software accounts, taking proactive steps to anticipate and resolve incidents before escalation.
- Implement initiatives to promote Modo Energy’s software community within the region and foster client engagement.
- 4+ years of experience in customer success, account management, or sales, ideally within a SaaS, energy, or tech environment.
- Experience in roles where you have carried a revenue target or have been involved in driving account growth is a key requirement.
- Deep interest and knowledge of SaaS products; interest/experience in power markets/energy transition is a plus.
- Excellent communication skills, capable of explaining complex topics of both technical and non-technical audiences across different seniority levels.
- Strong process management skills, with experience in leading and delivering time-critical projects.
- Confident stakeholder management abilities, able to collaborate cross-functionally to drive new initiatives.
- Self-starter with a creative problem-solving approach.
- Proven ability to analyze, interpret, and derive insights from complex quantitative data.
- Preferred Skills: familiarity with CRM and customer success platforms to monitor client health and track account growth opportunities.
Important Details
- For New York Applicants, the salary for this position is $150k per year plus 30% variable.
- We are an in-person company that values collaboration and team culture. Everyone works in the office Tuesday through Thursday, with flexibility to work from home or the office on Mondays and Fridays.
- 25 days annual leave; medical, dental and vision benefits; 401k with optional matching contribution.
Modo Energy is an equal opportunity employer. Our employment decisions are made on the basis of qualifications, merit and business need. We do not discriminate against age, national origin, physical or mental disability, race, religion, pregnancy, sexual orientation, gender identity, veteran status or any other characteristic protected by federal, state, or local law. If you need assistance or a reasonable accommodation with an application or the interview process, please contact us via email at [email protected].
We want to attract and retain the best talent at Modo Energy, and we give our people the freedom and opportunity to develop themselves and flourish.
We are committed to building a diverse and inclusive team at Modo Energy, as we believe a variety of backgrounds, skills and interests is what makes our company stronger. If you share our values and our enthusiasm for supporting the transition to greener energy systems, we encourage you to apply. We have a number of positions open which could be for a range of backgrounds and experience levels. Please get in touch if you are interested and you don’t meet all the requirements, or if you exceed them!
Top Skills
What We Do
Modo Energy is the all-in-one platform for battery energy storage analysts.
Started in 2020 by co-founders Q and Tim, Modo Energy has become one of the most trusted voices in the ever-expanding battery energy storage market.
Through an integrated mix of price forecasts, revenue benchmarking, in-depth research, educational materials, real-time market screens, and downloadable data - Modo users have all the tools at their fingertips to finance, build, and operate the energy system of the future.
Modo Energy’s most recognizable products include:
- Benchmarking Pro, which tracks the most valuable revenue streams for individual storage sites and compares performance across leaderboards.
- Forecast Pro, a 2050 projection built for energy storage and used to finance future battery projects.
- The Energy Academy, a series of educational videos explaining the mechanics of the electricity market.
- Modo: The Podcast, on which some of the most respected doers, disruptors, and thought-leaders in the industry share their experiences and insights with a global audience.
- And much, much more. Head to the platform to explore Modo's products for yourself - sign-up is free.
Want to find out how Modo Energy can help you navigate the evolving battery energy storage landscape? Get in touch with a member of the team today.
Our platform includes specialist data, organised so that our users can intuitively navigate the wider market. We also provide written and video insights that cut through the complexity of the industry.
Here at Modo, we build connections. We stand by our core company values of inclusivity, transparency, impartiality. We work closely with others throughout the energy industry to deliver the information and insights people need in ways that make sense.
To learn more about Modo, visit modo.energy
