Job Title: Account Manager – Prism (Part of Focus Group)
Location: Congleton - Cheshire
Prism, part of the Focus Group family and a leader in the IT and Managed Technology sector, is seeking a motivated and dynamic Account Manager to join our team. In this role, you’ll nurture key client relationships, manage a portfolio of accounts, and ensure each client receives exceptional service that truly meets their needs. You’ll act as a trusted partner, offering insight, shaping tailored technology solutions, and supporting clients at every stage
The Role:
As an Account Manager, you’ll be part of a high-performing team, advising clients across the UK while identifying opportunities to upsell and cross-sell. You’ll manage a portfolio of accounts, driving growth and ensuring customers receive a first-class service, while helping to expand Prism’s presence within the Focus Group network.
Requirements
What You’ll Do:
- Build and manage strong relationships with clients, understanding their needs and delivering tailored IT solutions.
- Drive sales opportunities and achieve revenue targets.
- Collaborate with technical teams to ensure smooth delivery of services.
- Keep up-to-date with Microsoft 365 and broader IT trends to provide expert advice.
- Identify opportunities to grow existing accounts and introduce new services.
What We’re Looking For:
- 1–2 years’ experience in a sales or account management role within an IT MSP, channel partner, or similar environment.
- Strong knowledge and understanding of Microsoft 365.
- Excellent communication and relationship-building skills.
- Self-motivated with the ability to work independently and as part of a team.
- Proven track record of meeting or exceeding sales targets is a plus.
Why Join Us:
- Be part of a growing MSP within the wider Focus Group, offering career progression opportunities.
- Competitive salary and benefits package.
- A supportive, collaborative, and dynamic work environment.
- Work with cutting-edge technology and innovative solutions.
BenefitsBenefits include:
- Industry leading commission structure & monthly accelerators
- Excellent progression, learning and development potential.
- Regular socials in a welcoming, inclusive environment
- Lucrative bonus and incentive schemes.
- Pensions contributions
- Free Parking
- Smart Casual Dress
- Private medical insurance (after 12 months)
Top Skills
What We Do
Welcome to Focus Group. Established in 2003, we’re proud to be one of the UK’s leading independent providers of essential business technology. Here to take care of all your telecoms, IT and connectivity services. This means everything in one place, one point of contact and one bill to cover everything you need. SME or global enterprise business; public sector, service sector or charity…whatever your size, shape or service, we’ll take the time to get to know your business and deliver the technology to fit the bill. Our teams are experts in their field; passionate about finding the right solutions for you and committed to ensuring your business runs like clockwork. We’re by your side to keep your business phone system at the top of its game, your IT optimised, your data secure, your teams connected and your customers happy. At all times. Leaving you free to focus all your energy on the important stuff. Like growing your business. Telecoms | Mobile | Connectivity | IT solutions | Cyber security | Energy Let’s connect. Let’s grow.
