Account Manager

Posted 8 Days Ago
Hiring Remotely in Los Angeles, CA
In-Office or Remote
Mid level
Cloud • Hardware • Software • Business Intelligence
The Role
The Account Manager will develop client relationships, promote Genetec products, manage forecasts, conduct training, and achieve sales quotas while handling complex sales environments.
Summary Generated by Built In

Your team’s dynamic:

Are you looking to being part of a company where you will be at the helm of your own career? At Genetec you will be encouraged to ask questions, share your ideas and to be independent. We believe that everyone’s voice deserves to be heard and we want you to learn and to grow within your role to maximize your potential. Our family, of over 2000 people globally, is made up of diverse individuals who are passionate about technology and are quick to try new ideas, even if it means risking failure.

Is being part of an inclusive, equal opportunity employer important to you? It is for us! Most of all, we are all proud to say that we have the privilege to work with some of the coolest, smartest and nicest people we know - each other!

The Account Manager (AM) will be responsible to develop the strategy to grow Genetec major end users as well as identify new high potential end user.

Your day at a glance:

  • Develop relationships with existing and prospective end-user clients and be the voice of Genetec within these accounts
  • Understand the end-user business, its various stakeholders as well as their budgeting and purchase decision making processes
  • Work with the product marketing group to ensure that requirements are understood, considered and part of the new product planning process
  • Promote and sell new services and products within the accounts
  • Become proficient in positioning the capabilities of Genetec products relative to high potential end user needs
  • Provide product demonstrations to help end user prospects understand how Genetec products will meet their needs
  • Uncover customer needs, respond to Request for Information (RFI) and Request for Proposals (RFQ’s), prepare quotes and write proposals
  • Keep sales and management up to date on account activity, trends and sales leads
  • Cooperate with the Regional Sales Managers to develop account strategies, coverage and follow-up
  • Coordinate end user training as needed
  • Manage forecasts and achieve quotas
  • Monitor and report satisfaction levels
  • Update and maintain data in CRM or other applications
  • Acquire, maintain and report adequate knowledge of product, market and competition

What makes you a great fit:

  • Bachelor's Degree, preferably in Business, MBA would be an asset
  • High-technology sales experience, preferably in dealing with large accounts
  • Ability to work in a complex sales environment at all levels
  • Ability to influence and leverage company management and key contributors to attain goals
  • Understanding of large-company business practices
  • Ability to influence multiple decision makers in committee decision situations
  • Excellent communicator in writing or face-to-face
  • IP/IT technology and network infrastructure and cloud experience
  • Ability to develop strong partnerships customers
  • Strong leadership skills with the ability to communicate with customers at the C-Suite level
  • Able to work independently in a fast-paced environment, with the ability to make decisions in an efficient manner
  • Team player
  • Strong technical understanding of networks and security industry as well as in access control
  • Proven sales achievement/track record

Let’s talk perks!

  • Attractive compensation package with 401K match
  • Training Tuition Reimbursement Program
  • Work-life balance with a flexible working schedule

We know that diverse backgrounds and experiences bring great value to our teams. Even if you don't think you tick all the boxes, we still encourage you to apply - your profile may surprise us!

Thank you for your application, but please note that only selected candidates will be contacted. Head-hunters and recruitment agencies may not submit resumés/CVs through this Web site or directly to managers.

Top Skills

Cloud
Ip Technology
It Technology
Network Infrastructure
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The Company
HQ: Montreal, CA
2,180 Employees
Year Founded: 1980

What We Do

Leading technology provider of business intelligence, unified physical security, public safety, and operations. Genetec develops open-platform software, hardware, and cloud-based services for the physical security and public safety industry. Its flagship product, Security Center, unifies IP-based video surveillance, access control, and automatic license plate recognition (ALPR) into one platform. A global innovator since 1997, Genetec is headquartered in Montreal, Canada, and serves enterprise and government organizations via an integrated network of resellers, integrators, and consultants in over 159 countries. Genetec was founded on the principle of innovation and remains at the forefront of emerging technologies that unify physical security systems.

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