Account Manager

Posted 6 Days Ago
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Launceston, Tasmania
In-Office
Mid level
Logistics
The Role
This role involves managing client relationships, driving sales growth, overseeing financial performance, and developing account strategies in Tasmania.
Summary Generated by Built In

Covering the northern region of Tasmania, this role involves full account management responsibilities including developing client relationships, driving sales and rental order intake, overseeing financial performance, and meeting annual growth targets. You’ll be equipped with all necessary tools of the trade, including a mobile phone, laptop, and your choice of either a company vehicle or a generous car allowance.


Requirements

Responsibilities & Duties

  • Relationship accountability within the designated accounts. You are the face of Crown and the direct contact within your account list.
  • Identify, develop and secure new business.
  • Plan, develop and execute account development strategies in consultation with key stakeholders.
  • Manage sales performance by ensuring all annual sales and rental budgets are met while achieving overall gross profit and net contribution targets.
  • Customer education on Crown products and services, ensuring latest technology and product development is well communicated to your accounts
  • Actively review monthly performance across product classes to identify market opportunities.
  • Build longstanding and effective business relationships with your Corporate customers at various levels including operations and procurement
  • Identify business growth opportunities and implement strategic business plans to ensure these opportunities are maximized.
  • Work closely with service team to ensure a unified position while delivering industry leading customer service levels.
  • Work collaboratively and proactively with interstate colleagues to ensure a consistent level of account management and development is achieved
  • Daily management of your individual forecast pipeline 

Skills & Experience

  • Demonstrated track record in equipment sales, with a minimum of three years of experience.
  • Experience in sales within material handling or logistics sectors is highly desirable.
  • Exceptional presentation and communication skills.
  • Proficient negotiation skills.
  • Experience developing, maintaining, and growing business relationships. 
  • Business acumen and problem-solving abilities. 
  • Familiarity with CRM software for tracking sales, managing customer interactions, and generating performance reports.

Benefits

What sets us apart?

Crown’s history began when two brothers founded the Company in New Bremen, Ohio (USA) in 1945. Today, the fourth generation of the very same family continues to lead Crown in all of its operations across the globe. Being a family-owned and run business is evidenced by more than 200 employees reaching service milestones in our 20, 25, 30, 35, 40, 45 and 50 year categories in Australia alone, with more than 2,000 employees reaching a 25 year service milestone globally. 

As a Company we want to continue to support our employees to be the best versions of themselves and that’s why, as a Crown employee you get to enjoy:

  • A benefits program which gives you access to discounts and cashback from over 400+ retailers nation wide.
  • Access to a health and wellbeing platform which supports your Mental, Physical and Financial goals.
  • Corporate Rates for Private Health Insurance.
  • An inclusive working environment.
  • An Employee Assistance Program for confidential counselling with chat, phone and face to face counselling options.



The Company

Crown Equipment is a well-respected global Materials Handling Equipment company which has enjoyed 50 years of success in the Australian market. The Company has operations in all Australian States and territories as well as many regional locations. The Company Brand is well known and respected in the marketplace and is supported by a customer value proposition based on highly skilled staff, quality products, strong service and parts back-up and leading-edge technology. 

Top Skills

Crm Software
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The Company
HQ: New Bremen, OH
6,767 Employees
Year Founded: 1945

What We Do

Crown is one of the world’s largest material handling companies. Crown’s award-winning line of lift trucks maintains a reputation for advanced product design, engineering and integrated manufacturing processes. Offering a broad range of forklifts, as well as automation and fleet management technologies, Crown seeks to provide customers with forward thinking and innovative solutions designed to improve performance and lower operating costs.

Headquartered in New Bremen, Ohio, Crown’s products are defining the future of material handling throughout the world. For more information, visit crown.com

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