Account Manager

We are looking for a NYC-based Account Manager to join our talented, dynamic, and rapidly growing global team. We have an in-office requirement of 2 days per week for local employees.

Company Description

OpenAsset is the leading marketing platform for the Architecture, Construction, and Engineering industries, trusted by 1,000+ clients over 20 years. Our mission is to be the most innovative partner to AEC firms, delivering solutions that help win more projects. We recently announced a new AI-Proposal product Shred.ai to continue this mission.

We’re a diverse, collaborative, and fast-growing team of 100+ employees with offices in New York and London and a global client base. Backed by Marlin Equity Partners, we’re passionate about creating an inclusive workplace where everyone feels valued and has a voice, and we actively hire from a diverse pool of candidates.

Account Management Team

OpenAsset’s Account Managers are growth-oriented client partners who drive retention, expansion, and long-term value across their portfolios. Positioned at the intersection of client success and revenue growth, they empower customers to achieve impactful outcomes while strategically identifying opportunities to maximize the value of their OpenAsset investment through renewals and expansion (upselling and cross-selling).

Account Manager Responsibilities

• Own a large portfolio of accounts, strategically prioritizing revenue expansion, retention, and risk mitigation across your book of business.
  
• Partner with clients to demonstrate value realization and uncover new opportunities to deepen OpenAsset adoption within their organizations.
  
• Analyze usage and engagement trends to identify both growth potential and risk signals, taking proactive action to protect renewals and drive expansion.
  
• Engage directly with key commercial stakeholders to ensure seamless renewals, license adjustments, and upsell conversations.
  
• Build deep product and use case expertise to confidently lead demos, value-based selling, and objection handling in client interactions.
  
• Own the full renewal and expansion cycle, from forecasting and negotiation through to close, consistently identifying opportunities to increase account revenue.
  
• Maintain a disciplined, data-driven pipeline—creating, nurturing, and closing opportunities to achieve and exceed growth targets.
  
• Collaborate with cross-functional teams to escalate risks and execute on large expansion deals, ensuring a unified approach to client success and commercial outcomes.
  
• Maintain professional, consultative, and responsive communication with clients through calls, emails, and virtual meetings to strengthen relationships and drive retention.

• Daily use of Salesforce, Catalyst, Gong and other integrated tools.

Account Manager Skills and Experience

• 2+ years of experience in a client-facing, revenue-impacting role (Commercial Account Management, Sales, Customer Success, or BDR/SDR) managing a high volume of accounts with measurable growth or retention goals.
  
• A skilled relationship builder who understands the balance between advocacy and accountability, driving mutually beneficial outcomes that deliver client success and business growth.
  
• Proficient in CRM tools (Salesforce experience a plus) with a disciplined, data-driven approach to managing pipelines, forecasting renewals, and tracking expansion opportunities.
  
• Commercially minded and coachable, with a strong sense of ownership and a growth mindset that embraces feedback and continuous improvement.
  
• A collaborative team player who thrives in a culture of shared learning, open communication, and collective success.
  
• Tech-savvy and adaptable, eager to learn new tools and translate technical capabilities into client value.
  
• Lead with curiosity and active listening, quickly understanding client goals, challenges, and the business impact of your recommendations.
  
• Exceptional written and verbal communication skills, with the ability to articulate value, negotiate effectively, and influence stakeholders at all levels.
  
• Motivated by targets and outcomes, with a proactive approach to problem-solving and a passion for driving measurable results.
  
• Excellent at time management and prioritization—comfortable balancing multiple client needs, renewal cycles, and opportunities in a dynamic SaaS environment.

Benefits 

• Competitive salary
• Medical / Dental / Vision coverage - 100% employer-paid for employees, 50% employer-paid for dependents
• 20 days paid time off per year + federal holidays (UK style!)
• 5 paid sick days
• Work from home flexibility
• Commuter benefits
• 401k
• Paid parental leave
• Career growth and development opportunities

This position is not eligible for visa sponsorship.

Axomic is an Equal Opportunity Employer. We base our employment decisions entirely on business needs, job requirements, and qualifications—we do not discriminate based on race, gender, religion, health, parental status, personal beliefs, veteran status, age, or any other status. We have zero tolerance for any kind of discrimination, and we are looking for candidates who share those values. Applications from women and members of underrepresented minority groups are welcomed.