Account Manager

Reposted 8 Days Ago
Be an Early Applicant
Bellevue, WA
In-Office
140K-160K Annually
Mid level
Cloud • Software
The Role
Account Manager responsible for nurturing customer relationships, driving retention, managing sales strategies, and ensuring successful software adoption. Key duties include account planning, relationship management, growth strategies, contract negotiation, and using Salesforce for reporting.
Summary Generated by Built In

About Nintex: 

At Nintex, we are transforming the way people work, everywhere.  

As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their digital transformation journeys by managing, automating, and optimizing business processes quickly and efficiently. We improve their lives through the technology we build.

We are committed to fostering a workplace that supports amazing people in doing their very best work every day. Collaboration is constant, our workplace is fun, the environment is fast-paced, and we value our people’s curiosity, ideas, and enthusiasm. Driven by passion and accountability, we take initiative, measure progress, and deliver results. Our culture fosters innovation and problem-solving, fueled by curiosity and a commitment to thinking big. Together, we move with agility, prioritize customer needs, and build unity through empathy, leaving a positive impact wherever we go. 

About the role:

As an Account Manager you will play a pivotal role in nurturing and expanding relationships with our valued customers and existing accounts in the mid-market space. You will be responsible for understanding their unique business needs, collaborating with our technical teams, and ensuring the successful adoption and utilization of our software solutions. You will own the end-to-end sales process farming a base and in partnership with CSM and RMs to drive retention and unearth cross-sell/upsell opportunities.   

Your contribution will be:  

  • Account Planning    

Build and execute account plans and sales strategies to drive seamless delivery and account penetration.   

  • Relationship Management:   

Develop and maintain strong, long-lasting relationships with assigned customer accounts, serving as their trusted advisor and acting as the main point of contact within Nintex.   

Nurture and expand relationships to uncover cross-sell/upsell opportunities through driving internal advocacy for Nintex, regularly engaging with them to assess their needs and align our solutions with their objectives, tracking progress accordingly.    

  • Account Growth:  

Develop prospect or customer roadmaps during discovery calls to fully understand long-term company objectives, conducting in-depth analysis of requirements and challenges.   

Take the lead in closing deals and securing new business opportunities.   

  • Product Knowledge: 

Utilize strong product knowledge and possess sufficient technical acumen to conduct effective, high-level demos before bringing in Sales Engineers, connecting prospects’ business objectives to specific Nintex solutions.   

  • Reporting and Analytics:   

Use Salesforce to document the health of the sales pipeline funnel, accurately forecasting the expected revenue.   

 

To be successful, we think you need:  

Experience in a customer facing direct selling role with the ability to close, ideally in a SaaS organization (2-5yrs).   

Proven contributor to a sales team with consistent achievement of sales quotas.   

Experience in Microsoft and/or Salesforce environment preferred.   

Strong account management and relationship management skills.   

Excellent communication, negotiation, and presentation skills.


What’s in it for you?

Nintex has a hybrid working model, enabling us to build culture, learn, and grow together. We intentionally connect and collaborate, while emphasizing flexibility with a blend of at-home and in-office work. This role is a hybrid role in our local Nintex office.

While our offerings differ from country to country, we offer our entire global workforce an array of exciting perks and benefits, including 

  • Global Gratitude and Recharge Days
  • Flexible, paid time off policy
  • Employee wellness programs and counseling resources
  • Meaningful peer recognition and awards
  • Paid parental leave
  • Invention/patenting assistance
  • Community impact, paid volunteer time, and opportunities
  • Intercultural learning and celebration
  • Multiple tools through which to learn and grow, and an incredible global community 

View more about our benefits here: https://www.nintex.com/wp-content/uploads/2023/01/Global-Perks-and-Benefits.pdf.  

Target Compensation Range (US ONLY): $140,000 - 160,000 USD annually. On target compensation refers to the base salary and applicable variable target for this role. The range is an estimate, base pay will ultimately be decided at the offer stage, based on an individual candidate's skills and experience aligned with the needs of the role. Base pay may vary based on several factors including geographic location, role specific qualifications, and seniority. Nintex also offers a competitive benefits package including paid time off, twelve paid holidays, 401(k) with employer match, and more.

Nintex participates in E-Verify for work authorization.  We are an Equal Employment Opportunity Organization.


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The Company
HQ: Bellevue, WA
475 Employees
Year Founded: 2006

What We Do

Nintex is the world’s leader in process management and automation. Our no-code workflow automation platform aims to improve the way people work by streamlining simple to sophisticated business processes. Nintex boasts more than 10,000 enterprise clients and an extensive global partner network across 90 countries.

Why Work With Us

The workplace culture at Nintex is fast-paced, fun, and highly collaborative. We strive to ensure our customers and partners succeed, and enable our employees to grow, learn, and develop their professional careers. We deliver on our commitments, we don't wait to implement ideas or fix issues, and we operate with respect.

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