The Role
The Account Manager drives successful projects, engages customers, builds relationships, identifies needs, ensures satisfaction, and manages communication and proposals effectively.
Summary Generated by Built In
iyzico
iyzico was founded in 2013 to provide online payment services and artificial intelligence-based payment technologies to businesses of various sizes in the world of e-commerce. By making the complex payment processes simple through its easy and secure platform, iyzico had achieved significant successes through supporting thousands of businesses in digitalization and was acquired by the global payment systems giant PayU in 2019. With such a robust structure, iyzico is operating on the principle of democratizing financial services and making them accessible for everyone alongside the services it provides to businesses.
Through iyzico Buyer Protection, consumers’ concerns regarding shopping online are resolved and better experiences are enabled. Control is handed back to the consumers by 24/7 live support through the iyzico mobile app and convenience in cancellation/returns processes. To this date, more than 2 million consumers shopped online under the security provided by iyzico Buyer Protection and this number is increasing daily. Via pay with iyzico, which is a blended payment solution, millions of consumers who do not use banking can safely shop online under the belt of iyzico Buyer Protection.
iyzico continues to simplify online shopping for both consumers and sellers by the simple, accessible, and innovative technologies it developed.
Responsibilities
- Ability to drive successful projects with a wide range of people at all decision-making levels
- Engaging with customers via telephone, email and face to face meetings
- Building long lasting relationships with senior management of customers
- Representing the company successfully by establishing strong communication with his/her customers
- Identifying customer needs and offering suitable solutions (financial / operational / technical) for them
- Making regular field visits to follow up the voice of customers and the market closely
- Ensuring the highest level of customer satisfaction
- Create a business plan for the sectors for which it is responsible and quickly pass on actions
- To develop effective communication with business partners and to gain projects with business development activities
- Efficiently managing all customer related processes using internal and external elements
- Providing the necessary contribution for the measurement and improvement of the key account satisfaction and the image of the establishment
- Providing the communication network coordination between the customer and the company
- Ensuring that proposals and contracts are prepared in time, without errors, in accordance with customer demands and needs
Requirements
- Graduating from relevant departments of universities
- Minimum 3-4 years experience in a similar position
- Experience with e-commerce , retail and payment systems would be an advantage
- Fluency in English
- Knowing technology concepts well, developing customer needs and positioning the right products and solutions
- Customer-focused, strong communication, business tactics, and planning competence
- The successful candidate will be an analytically driven team player who is motivated by an entrepreneurial, fast-paced and highly collaborative environment
- Tend to teamwork, able to cope with stress
- Experience in solving analytical problems
- Diction is smooth, written and verbal communication is strong
What We Offer
- A culture of continuous development: conferences, in-house events to stay up-to-date on current trends and technology. (Everyone’s encouraged to get on the stage and share expertise with teammates and the community)
- Online Training Platform (Free access to Udemy, Harvard ManageMentor, Getabstract, etc.)
- Freedom under responsibility is our common mindset. That’s how we designed our flexible working model called iyzico Homequarters. Our headquarter is in Altunizade.
- An iyzicoMate is assigned to help you with anything you may need on your onboarding
- A detailed orientation program designed for you to fully grasp the iyzico culture
- Meal & Internet Allowance
- Transportation Allowance
- A gift voucher to meet tech needs and ergonomic workspace at home
- Macbook (and monitor if needed)
- Employee support program: free psychological counseling, legal advice, financial advice etc.
- Private health insurance
- 1 day birthday leave
Başvurunuzu göndererek, belgede ve eklerinde yer alan tüm bilgilerin, ayrıca hakkınızda diğer kaynaklardan elde edilecek bilgilerin (örneğin referans olarak gösterdiğiniz kişilerin vereceği bilgiler) iyzi Ödeme ve Elektronik Para Hizmetleri A.Ş. (kısaca “iyzico”) tarafından elde edilmesine, detaylı incelemeler yapılmasına, başvuruların sonuçlandırılması ve başvuru süreçlerinin iyileştirilmesi amaçlarıyla kullanılmasına, bu amaçlarla uyumlu makul bir süre boyunca saklanmasına ve iyzico çalışanları, danışmanları ve dış hizmet sağlayıcılarına aktarılmasına, ayrıca iş arayışınızla ilgilenebilecek diğer işverenlerin de aralarında bulunduğu 3. kişi ve kurumlarla paylaşılmasına rıza göstermektesiniz.
Yasal düzenlemelerde kişisel verileri işlenen ilgili kişilere sağlanan haklardan kişisel veri işleme süreçleri, veri işlemenin amaçları, verilerin aktarıldığı kişiler hakkında bilgi talep etme; verilerin düzeltilmesini, silinmesini ve yok edilmesini talep etme; kullanılan hakların üçüncü kişilere de bildirilmesini isteme; otomatik sistemlerle yapılan işlemeler sonucu ortaya çıkan olumsuz sonuçlara itiraz etme ve işleme sebebiyle uğranan zararların tazminini talep etme hakları [email protected] adresine e-posta gönderilerek, veya +90 216 599 01 00 numaralı telefonla iyzico’ya ulaşılarak kullanılabilir.
Top Skills
E-Commerce
Payment Systems
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The Company
What We Do
iyzico was founded in 2013 to provide online payment services and artificial intelligence-based payment technologies to businesses of various sizes in the world of e-commerce. By making the complex payment processes simple through its easy and secure platform, iyzico had achieved significant successes through supporting thousands of businesses in digitalisation and was acquired by the global payment systems giant PayU in 2019. With such robust structure, iyzico is operating on the principle of democratising financial services and making them accessible for everyone alongside the services it provides to businesses.
Through iyzico Buyer Protection, consumers’ concerns regarding shopping online are resolved and better experiences are enabled. Control is handed back to the consumers by 24/7 live support through the iyzico mobile app and convenience in cancellation/returns processes. To this date, more than 4 million consumers shopped online under the security provided by iyzico Buyer Protection and this number is increasing daily. Via pay with iyzico, which is a blended payment solution, millions of consumers who do not use banking can safely shop online under the belt of iyzico Buyer Protection.
iyzico continues to simplify online shopping for both consumers and sellers by the simple, accessible, and innovative technologies it developed
