Account Manager

Posted 2 Days Ago
Be an Early Applicant
Sunnyvale, CA
In-Office
Mid level
Security • Cybersecurity
The Role
The Account Manager will consult with existing customers, drive the entire sales process, and collaborate with the sales team to identify additional solutions, ensuring high levels of customer service and expansion of current business.
Summary Generated by Built In

About Us:
We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We’re driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people.

How We Work:
At Proofpoint, you’ll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact.

The Role

We seek an experienced Account Manager to join our growing Commercial Add-On team based out of our Sunnyvale office. In this role you will focus on expanding our product footprint with our existing customer base. By joining our already successful team, you will be an instrumental part of our consistent year over year revenue growth!

Your day-to-day

• This is a Hybrid role requiring you to be in the Sunnyvale office 3 days a week

• The Account Manager will be responsible for working with our existing customers in a consultative manner to identify additional solutions from the Proofpoint portfolio

• Drive the entire sales process from start to finish including opportunity identification, introductory meetings, product demonstration, customer Q&A, as well as negotiation and closing

• Develop, customize, and utilize effective close plans to navigate and manage the sales process

• Team up with our world class Sales Engineering team to devise and execute account strategies and plans

• Engage with our rapidly expanding channel partner network to educate, inform, and drive incremental revenue • Interact with the management team in 1-1, team meetings and via forecasting and reporting to provide critical updates, and strategic account planning

• Provide outstanding and high touch customer service, including escalation and coordination of support issues as needed

• Become a perpetual student of Proofpoint products, and the ever-changing Cybersecurity industry!

• You can achieve your quota, but quite frankly we would love you to blow it out of the water!

• May require modified work hours to cover accounts in other time zones, and occasional travel for key accounts What you bring to the team

• Minimum 3 years of solution sales experience, focused on generating net new or add-on revenue

• Must have experience selling to the C-suite, extensive experience selling to CISO, CIO, CTO preferred

• Consistent track record of meeting and/or exceeding quota goals

• Experience managing longer sales cycles (2-6 months) from prospecting stage through negotiation and closing

• Experience or training in established sales methodologies such as SPIN, Sandler, Miller Heiman, Value Selling or The Challenger Sale is preferred

• Competitive nature, operating within a team environment

• Ability to present and discuss highly technical information, as well as aptitude to learn new concepts quickly

• Strong presentation skills, both in person and via phone/online

• Security or SaaS sales experience a plus

• Capable of providing great customer care while continuing to identify new revenue opportunities

• Bachelor’s degree or equivalent work experience

#L1-JD1

Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:

• Competitive compensation

• Comprehensive benefits

• Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential.

• Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.].

• Annual wellness and community outreach days

• Always on recognition for your contributions

• Global collaboration and networking opportunities

Our Culture:

Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to [email protected]. How to Apply Interested? Submit your application here https://www.proofpoint.com/us/company/careers. We can’t wait to hear from you!

Top Skills

Cybersecurity
SaaS
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The Company
Belfast
3,780 Employees
Year Founded: 2002

What We Do

We provide the most effective cybersecurity and compliance solutions to protect people on every channel including email, the web, the cloud, and social media.

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