Account Manager

About Us:

We at iGaming Platform are all about a positive attitude! We have a high-energy atmosphere, and we love to encourage one another. We don't avoid challenges; rather, we embrace them as opportunities to grow and learn. We want people to take the action and lead by example. In everything we do, we constantly aim for excellence by going above and beyond. Our values demonstrate our commitment to establishing a welcoming and rewarding workplace where everyone may thrive and significantly impact the industry. Come and be a part of our inspiring team by joining us!

About the role:

As we continue to enhance our current product offerings and explore new business opportunities, we are looking for a new Account Manager. The core responsibility of our newly formed Account Management team will be to transform new business deals into enduring partnerships. We are on the lookout for a proactive and results-driven Account Manager who excels at fostering client relationships and achieving KPIs. 

What You’ll Do:  

• Act as the primary point of contact for our clients and game providers, building and maintaining strong relationships with them.   
• Have good negotiation skills and identify opportunities for upselling and cross-selling our products and services to existing clients.
• Collect available promotions from our game providers, prepare the roadmap of them, and share them with our clients.
• Understand and communicate the technical aspects of our products and services to clients and game providers.  
• Support and guide clients and game providers during the integration process by collecting all the required information to kick off the process.
• Work closely with internal teams to ensure that partners’ needs are met and that projects are delivered on time and to specification.   
• Provide support to clients, game providers and ensure that their requirements are met promptly and effectively. 
• Provide regular reports and updates to our partners, and to the head of account management on account status and KPIs.
• Stay up-to-date with industry trends and developments and provide guidance and advice to clients on how to leverage them to achieve their goals.
• Understand and communicate the commercial aspects of our products and services to clients and game providers.  

About You:

• A proven track record of delivering exceptional account management in a previous role is a strong advantage.  
• You are a tech-savvy individual with proficiency in Microsoft Suite and experience with Atlassian suite (or similar systems), coupled with excellent administrative skills. 
• Ability to work independently and proactively while also thriving in a team environment. 
• Fluency in English is mandatory.
• Fluency in Spanish is considered a plus.   
• Previous experience in the iGaming industry is mandatory. 
• A professional and responsible approach to work. 
• A commercial and strategic mindset, along with a strong motivation to achieve KPIs. 

What We Offer:   

• Hybrid work, which provides flexibility and freedom while maintaining a strong team connection  

• Flexibility of remote work for up to 25 days per year 

• Wellness allowance

• Delicious meals regularly with our office lunches and, socialize with your co-workers  

• Regular breakfast snacks  

• Monthly Wolt credits, which can be used at a wide variety of restaurants  

• Private health insurance

• Never stress about finding a parking spot again with our private parking options  

At iGP, diversity is a vital value, and we actively work to ensure equity in our hiring processes. Without exhibiting any bias against candidates for any legally protected reason, it is our commitment to evaluate candidates based solely on their skills and abilities. Each candidate is respected and truly valued for who they are.