The Role
As part of its Strategic Plan, Spendesk decided to address customer growth through two different teams within the Sales Department: Business Development Responsible for acquiring new customers
Account Management: Responsible for growing and developing existing customers
As an Account Manager, you’ll play a pivotal role in driving business growth by nurturing and expanding relationships with our existing customers. You’ll manage a large portfolio with the goal of driving expansion through upsell, cross-sell, and contract negotiation.
Key Responsibilities
- You will own a dedicated portfolio of Customers with the responsibility of developing it through proactive territory plans.
- You will hunt for opportunities for upsell and cross-sell by maintaining a high level of touch points through outbound and inbound activities.
- You will understand client needs, business objectives, and challenges to effectively position our products/services
- You will be responsible, for those customers, for the entire sales cycle from potential identification to closing : Qualification > Discovery > Technical Validation > Commercial proposal > Signature.
- You will understand the customer ecosystem (third party providers, software solutions used) to identify business opportunities.
- You will maintain accurate records of client interactions, transactions, and progress using CRM software.
- You will work closely with a dedicated team of Customer Success Managers ensuring the achievement of all key metrics related to customer growth, retention and Spendesk product usage growthYou will collaborate with Product, Marketing, Customer Success and Strategic Partnerships by providing customer feedback to drive product innovation.
What we're looking for
- Commercial mindset: strong sales instincts, demonstrated assertiveness and a strong track-record of hitting and exceeding quota, as well as proven negotiation and closing skills.
- Organization & portfolio management: strong organizational skills and disciplined in daily activity planning & prioritizing. Ability to manage a high number of opportunities simultaneously at various stages of the buying process.
- Ability to navigate between high velocity deals and value focus deals.
- Customer relationship & business partnership: take an active interest in understanding their customer context and pains to position oneself as a business consultant
- Great Communicator: excellent verbal and written communication skills in (English & French)
- Resiliency and Extra Miles Mindset: The AM department is still under construction; we then expect a company-first mindset and the ability to embrace challenges and navigate through uncertainty
As we are an international team, please submit your application and CV in English.
About Spendesk
Spendesk is the AI-powered spend management and procurement platform that transforms company spending. By simplifying procurement, payment cards, expense management, invoice processing, and accounting automation, Spendesk sets the new standard for spending at work. Its single, intelligent solution makes efficient spending easy for employees and gives finance leaders the full visibility and control they need across all company spend, even in multi-entity structures. Trusted by thousands of companies, Spendesk supports over 200,000 users across brands such as SoundCloud, Gousto, SumUp, and Bloom & Wild. With offices in the United Kingdom, France, Spain and Germany, Spendesk also puts community at the heart of its mission.
For more information: www.spendesk.com/press
About our people & culture
We believe that people do their best work when they’re given the freedom to thrive and grow. That’s why liberation is at the core of everything we do. We empower Spendeskers to take ownership of their work, to navigate ambiguity, and seize every opportunity. Spendeskers come from all over the world (35+ countries and counting!) but we have plenty in common: we're bold, ever-curious, committed to kindness, and tackle every challenge with a positive mindset.
About our benefits
Our culture is built on trust, empowerment, and growth — with benefits to match!
- Flexible on-site policy : 4 days per month remote (non-accumulative) and 3 full weeks remote per year (non-consecutive)
- Lunch 60% funded by Spendesk (Swile Card)
- Alan Premium health insurance
- A Gymlib pass to let off steam after a productive day at work
- Access to Moka.care for emotional and mental health wellbeing
- Access to Vendredi allowing us to change the world
- Latest Apple equipment
- Great office snacks to fuel your day
- A positive team to work with daily!
Diversity & Inclusion
At Spendesk, we're committed to fostering an environment where all differences are encouraged, supported and celebrated. We're building our culture for everyone, with everyone. Our goal is to attract and build a diverse, equal and inclusive team, where everyone feels welcome and we truly embrace and encourage people from all backgrounds to apply.
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The Company
What We Do
Spendesk is the complete spend management platform that gives 100% visibility into company spend. With Spendesk, you get a 7-in-1 solution with corporate cards, invoice payments, expense reimbursements, budgets, approval, reporting, compliance, and pre-accounting in one simple, scalable solution. Trusted by thousands of businesses from start-ups to established brands, Spendesk is designed to save time and money across the entire spending process with 100% visibility, built-in automation, and an easily adopted approval process. Ultimately businesses that use Spendesk empower every employee to be accountable for the financial fitness of the company.
Check out CFO Connect— a community for finance leaders with regular meetups, helpful content and an exclusive Slack channel. Learn more: http://www.cfoconnect.eu/
