Account Manager

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Sydney, New South Wales
In-Office
Software
The Role

Join Australia’s #1 Cloud-Based Property Management Platform 

Are you a dynamic Property Manager, BDM, or PropTech Account Manager with a deep understanding of the real estate industry? Do you thrive on delivering innovative solutions that drive real-world impact for your clients?
At PropertyMe, we’re looking for a passionate and driven Account Manager who values technology as a growth enabler and is eager to influence, sell, and make a difference.
Why Join Us? 🏡

PropertyMe is Australia’s leading property management platform, trusted by over 35,000 real estate professionals to manage more than 1.1 million properties. With over 60% market share, we’re a true PropTech success story—and we’re still growing.
You’ll join a high-performing team that’s expanding into exciting new markets and products, and your work will impact the daily lives of millions of tenants, owners, and property professionals across the country.
Your Mission 🚀

As Account Manager, your role is to grow and retain a portfolio of customers through increased feature adoption and revenue growth. You’ll be a trusted advisor, a proactive communicator, and an energetic advocate for PropertyMe—ensuring your customers unlock the full potential of our platform.

Key Outcomes:

  • Feature adoption uplift 
  • Revenue growth within your portfolio 
  • Strong customer retention 
  • High engagement and satisfaction 

What You’ll Be Doing 🏢

  • Proactively manage your portfolio of customers to drive product adoption and upsell opportunities 
  • Surpass weekly outreach and connection targets (calls, meetings, emails) 
  • Be a PropertyMe champion—confidently communicating our value to business owners and their teams 
  • Use Salesforce to capture account activity and track pipeline opportunities 
  • Analyse usage and engagement data to surface trends, drive feature usage, and deliver value 
  • Report customer feedback and insights to help shape our product and service delivery 
  • Maintain deep product knowledge and stay informed about industry trends and competitor movements 

What You Bring 🌟

  • 2+ years of account management experience (PropTech/SaaS or real estate a strong advantage) 
  • A passion for tech and the role it plays in property management success 
  • Confident communicator with the ability to influence and adapt across stakeholders 
  • Self-starter mentality with strong initiative and commercial acumen 
  • Data-literate, comfortable using insights to make smart decisions 
  • Customer-first approach with a genuine desire to help clients succeed 
  • Collaborative mindset—you work well with others and thrive in a team environment 

Perks & Benefits 🪴

  • A supportive, empowering team culture 
  • High autonomy and clear development pathways 
  • Hybrid work flexibility + stunning Sydney CBD office with Darling Harbour views 
  • Vibrant, inclusive culture with regular celebrations and events 
  • Job security in a market-leading, fast-growing PropTech company 

We know the world is shifting, but the opportunity at PropertyMe is solid and exciting. If you're ready to grow your career and be part of something special, we’d love to hear from you.
Apply now or reach out to our People & Culture team on LinkedIn—we’re always up for a chat.

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The Company
HQ: Sydney, New South Wales
102 Employees
Year Founded: 2013

What We Do

PropertyMe is Australia's #1 property management platform.

We’re the secret tool inside every successful Property Manager’s pocket and the software of choice for over 5,000 agencies across Australia. Collectively, our customers manage over 1.5 million properties with our cloud-based solution.

Discover the joy of genuine automation, bill like a boss, streamline workflows, and experience the power of our Unified Inbox for seamless communication. Our mission: simplify your tasks so you spend less time on the mundane and more time on what matters most.

We also provide swift migration with our proprietary tool MigrateMe, endless access to free online training, fast and friendly support, and no lock-in contracts.

Learn more at propertyme.com.au

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