Account Manager

Why work at MGIC?
Are you someone who wants to play a critical role in our company’s success? Do you enjoy solving puzzles and finding a better way to get things done? Are you someone who likes to Take The Lead and make an impact? If so, then imagine yourself at MGIC. At MGIC we are a team of dedicated professionals on a fearless mission. A team that fosters a culture of career development and continuous learning opportunities to help you rise to new heights. We are passionate about providing outstanding customer service and making a difference in our community. #WeAreMGIC

*This role requires constant travel to North and South Carolina.

PURPOSE

Responsible for MGIC's business relationship with assigned accounts or in an assigned territory to achieve targeted share of quality business.

PRIMARY DUTIES AND RESPONSIBILITIES

The following statements describe the general nature of work performed by people assigned to this job, may not be performed by all individuals in this job, and are not a complete list of all job duties required.

• Develops account management plans, makes direct sales calls on key executives and decision makers at the account headquarters and select regional offices and branches, and coordinates all sales calls, services and entertainment provided by the company.
• Establishes strategies and plans for delivery of products and services to assigned accounts requiring strategic support.  Assures implementation of the plans and strategies at both home office and branch office levels for each account.
• Prepares and delivers sales presentations covering MGIC's insurance and additional value-added services such as contract underwriting and other non‑insurance products.
• Coordinates with regional and home office personnel regarding services for assigned accounts.
• Provides feedback and suggestions to managing directors and/or home office individuals on customer needs, market conditions, competition, and trends within the lending industry.
• Initiates action and coordinates with Risk Management to identify and resolve issues in a timely and effective fashion.
• Determines the most effective method for achieving maximum coverage. Plans the amount and type of service coverage needed for specific accounts. Determines and coordinates the follow‑up which will be most beneficial to the customer. Maintains records and reports (i.e., account databases, mailing lists and expense reports).
• Regular travel is required to visit and entertain customers and represent MGIC at trade association meetings, industry seminars, conventions, etc., as appropriate.

EXPERIENCE / BACKGROUND

• Experience in the mortgage lending industry is required
• Must have working knowledge of the mortgage lending process
• Basics of business and finance
• Sales techniques and strategies
• Strong interpersonal skills and selling skills
• Negotiation and presentation skills
• Strong customer and service orientation
• Self-motivation and commitment
• 5 years of demonstrated success in general selling
• Proficient in using CRM systems to manage and track sales activities; experience with Salesforce is preferred
• Must have valid driver's license and good driving record
• Must obtain mortgage insurance license within first three months of employment

Enjoy these benefits from day one:
• Competitive Salary & pay-for-performance bonus
• Financial Benefits (401k with company match, profit sharing, HSA, wellness program)
• On-site Fitness Center and classes (corporate office)
• Paid-time off and paid company holidays
• Business casual dress

For additional information about MGIC and to apply, please visit our website at www.mgic.com/careers.

Note to all recruitment agencies:
MGIC does not accept unsolicited agency resumes. Any unsolicited resumes sent to MGIC, directly or indirectly, will be considered MGIC property. MGIC is not responsible for any agency fees associated with unsolicited resumes. A recruiting agency must have a valid, written and fully executed agency agreement to assist with a requisition.