Account Manager (US, EU, other markets - remote)
BnBerry is a TravelTech company that specializes in connecting hotels and resorts to online booking platforms. Our mission is to innovate the hospitality experience by maximizing revenue opportunities and enhancing the customer journey through superior technology and strategic partnerships.
Role Overview:
In the role of Account Manager at BnBerry, you will play a pivotal role in fostering strong relationships with our hotel clients, driving revenue growth, and optimizing their accounts. This position is ideal for individuals who are passionate about client success and possess a strategic mindset to address performance-related challenges.
Key Responsibilities:
- Client Relations: Develop and maintain strong, trusting relationships with hotel clients, becoming their primary point of contact.
- Performance Analysis: Evaluate the performance of assigned accounts and implement strategies for optimization and revenue growth.
- Negotiation Skills: Negotiate competitive rates and terms with clients to ensure mutual profitability.
- Support Tasks: Assist Account Executives with various administrative tasks, including client outreach and account management.
- Collaboration: Work closely with cross-functional teams, such as business development and customer support, to ensure client needs are met effectively.
- CRM Usage: Leverage CRM tools (e.g., Hubspot) to manage account records and track sales interactions.
Qualifications:
To thrive in this position, candidates should possess:
- 1+ years of experience in sales or business development, particularly in Hotel Revenue/Reservations/Leisure Sales.
- Familiarity with the hospitality industry and online booking platforms like Airbnb and Booking.com.
- Experience in B2B sales is advantageous.
- A dedication to ongoing learning and growth in B2B sales methods.
- Strong written and verbal communication abilities conducive to relationship-building.
- Experience with CRM systems such as Salesforce.
- The ability to multitask and navigate a fast-paced workplace.
- Ability to work US/EST hours;
Compensation and Benefits:
- Competitive salary and a performance-based incentives.
- Full-time remote position with opportunities for professional growth and development.
Join Us:
If you're a dynamic self-starter with a passion for client relationship management and a track record of driving results, we want to hear from you. Join us at BnBerry and be part of a team that's shaping the future of the TravelTech industry. Apply now and embark on a rewarding journey with us.
Top Skills
What We Do
BnBerry is a full service option for lodging partners looking to maximize presence on lodging marketplaces like Airbnb & Vrbo. Being subject matter experts on sites like these, BnBerry can help hotels realize the potential for this new channel of distribution. We are here to support your listings, all guest communications coming off these platforms and full account management that will introduce you to a whole new traveler. The hospitality industry is ever changing and this is a great opportunity to solidify the future presale of your property. These sites offer encouraging trends with long average lengths of stay, multi rooms per booking and longer booking windows. All hotels are looking to operate more efficiently while expanding revenue. BnBerry takes the financial burden off the property and will customize the technology to best suit you. Let our amazing, worldwide team help you welcome this innovative market into your destination today.