Hiring Manager - Matthew Healey
The Opportunity
The Internal Account Manager will be responsible for retaining and growing revenues from a defined portfolio of internal accounts, manage a portfolio of small – medium commercial and residential firms, building strategic relationships and conduct training and account reviews, gain share of wallet from missing users/departments, establishing upsell opportunities for full product range.
The role will involve:
- Managing and retaining an account portfolio to exceed growth targets.
- Growing the account portfolio by identifying new users, competitive win backs and gaining referrals.
- Developing and executing a consultative sell.
- Ensuring effective implementation of all new customers to ensure on-going usage and growth in the aftersales environments.
- Delivering against all agreed company and department KPIs and service levels.
- Setting and conducting telephony client meetings to review the account.
- Developing long term profitable relationships with customers to ensure full growth potential of your portfolio.
- Organising CPDs, product seminars and company presentations within customer portfolio
About You
You will be customer focussed with the ability to network, build excellent rapport with varied customers and colleagues and deliver persuasive presentations. You will have a tenacious and determined attitude with good time management skills to manage your own workload.
You will also have/be:
- Graduate calibre
- Previous experience in a B2B or B2C sales role with the drive to exceed minimum expectations.
- Excellent written and oral communication skills.
- A basic understanding of professional account selling.
- Knowledge of the internet and the supply of online information.
- MS Office – Word, Excel, Powerpoint
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What We Do
Landmark Information, part of the Daily Mail General Trust, is the UK’s leading provider of land and property search information, including digital mapping, environmental risk reports and sophisticated property management tools to all property professionals such as Architects, Surveyors, Lenders, Environmental Consultants and Estate Agents. Giving access to the largest repository of professional mapping and data in the UK – including, small and large scale digital mapping and data, GIS, historical maps, aerial photography and site intelligence reports, together with high-quality environmental risk and planning information. our focus on quality data enables us to provide unrivalled expertise and solutions that create peace of mind for our customers. We work closely with industry leaders including Ordnance Survey, the Environment Agency, the Coal Authority and the British Geological Survey which enables Landmark to offer the most accurate data and information which has established Landmark as one of the largest geographical information databases in Europe.
