Ameresco, Inc. (NYSE:AMRC) is a leading energy solutions provider dedicated to helping customers reduce costs, enhance resilience, and decarbonize to net zero in the global energy transition. We are a trusted, full-service partner to public sector and government entities, K-12 schools, higher education, utilities, and healthcare customers across the U.S., Canada, the U.K., and Europe.
At Ameresco, we show the way by developing, constructing and operating tailored smart energy efficiency solutions, distributed energy resources, and infrastructure upgrades that drive cost savings, resilience, decarbonization, and innovation. Our comprehensive portfolio is built to address the challenges of today and adapt the future, ensuring long-term sustainability and success for our customers.
Ameresco is looking for an Account Manager that will manage our commercial PV solar projects nationwide. This role is going to be addressing/answering non-technical questions that clients of our commercial projects have. The position will be remote.
Responsibilities:
Be the primary point of contact and build long-term relationships with customers
Help customers through email, phone, online presentations, screen-share and in person meetings
Prepare and manage client quotes, invoices, service reports and production reports.
Track project and client issues and work with the internal teams to confirm all issues are being addressed in a timely manner.
Manage purchase orders for subcontracted work and materials.
Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
Ensure the timely and successful delivery of our services according to customer needs and objectives
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Forecast and track key account/project metrics
Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
Enhance department and organization's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis with the goal of being awarded all clients new solar projects
Responsible for working with the Electrical, Site Maintenance and Project Analytics teams to onboard and integrate new clients and properly manage existing projects.
Minimum Requirements:
Bachelor's Degree in appropriate field of study or equivalent work experience
Minimum of 5 years of experience in Account Manager/Client Facing/Client Servicing roles
Additional Requirements:
Proven organizational and communication skills.
Experience in delivering client-focused solutions based on customer needs
Proven ability to manage multiple projects at a time while paying strict attention to detail, customer requirements and project profitability
Excellent listening and presentation skills
Excellent verbal and written communications skills
Solar construction and/or operations and maintenance experience is a plus
Highly proficient working with Microsoft Office with the ability to quickly learn other computer applications
Self-motivated and able to thrive in a results-driven environment
Natural relationship builder with integrity, reliability and maturity
Ability to prioritize among competing tasks
Critical thinking and problem-solving skills
Excellent time and project management skills, while always looking to improve inefficient processes
Attention to detail and adherence to deadlines
#LI-AG1
Ameresco challenges the brightest, most talented, and creative individuals in the industry by providing an environment that fosters initiative and achievement. We are proud of our comprehensive and competitive employee benefits, including people-oriented insurance, investment, and incentive plans.
All official communications from Ameresco will originate from an @ameresco.com email address. Any correspondence from other domains should be regarded as fraudulent. Please report any suspicious activity to the platform where the issue was encountered. For further inquiries or concerns, please contact us at 1-866-AMERESCO
Ameresco is an Equal Opportunity Employer.
Similar Jobs
What We Do
Ameresco, Inc. (NYSE: AMRC) is an independent, integrated, comprehensive energy efficiency and renewable energy company that is building a sustainable future with public organizations and private enterprise throughout North America and the United Kingdom. Through energy audits, innovative engineering, utility-scale solar farms and deep energy retrofits, Ameresco applies forward-thinking technology to the challenges of controlling emissions, enhancing energy security and shifting toward clean, renewable sources of power.
