Client Account Management
- Ensure the health of client accounts, including strategic relationships, ongoing work, and visibility of the future pipeline at all times
- Identify business opportunities to increase account profitability
- Identify client changes that may impact our commercial agreements (IT, processes, PLM, etc.)
- Understand the AS 9100 standards requirements related to the responsibilities of this position
- Adhere to the company's QMS procedures and apply tools when performing tasks
- Any other related tasks
Tender Management
- Analyze tenders and transform them into technical requirements
- Produce and manage the project plan for the proposal, ensuring that all necessary activities (milestones) are completed on time
- Identify required stakeholders to execute the proposal and organize progress tracking
- Act as the responsible party for timely delivery of technical and commercial proposals
Coordinate the Development of Technical and Commercial Proposals
- Participate in designing an effective strategy to win a bid
- Ensure the validity of technical estimates by requisitioning identified time to complete work packages
- Determine the pricing structure of submissions to ensure profitability is within targeted benefits
- Protect the company against technical and commercial risks by ensuring the presence and robustness of assumptions in proposals
- Ensure the implementation of robust tendering processes
- Draft tender proposals according to established standards or establish standards when required
- Define requests outside the scope of previously negotiated terms
- Participate in decision-making processes regarding proposal intentions following received tenders
- Update and manage Salesforce CRM for all customer activities
- Provide visibility of proposal progress to management
Negotiations
- Support the presentation of proposals to different clients
- Participate in and document negotiations, as needed
- Ensure approval of pricing agreements with management
Operationalization
- Ensure smooth transition from a potential project to operational teams
- Set up and lead project kickoff meetings with operational teams
- Ensure compliance with conditions set during the tender process
Skills
- Possess good business acumen
- Have a relentless commitment to customer satisfaction
- Demonstrate continuous curiosity and creativity in business solutions
- Ability to develop interpersonal relationships
- Demonstrate professionalism and organizational rigor
- Ability to think analytically
- Have a concern for confidentiality
- Have teamwork skills and communicate effectively
- Have a sense of responsibility for assigned tasks
Qualifications
- 8 to 10 years of professional experience, including at least 2 years in a similar role
- Bachelor's degree in business administration, engineering, or related field
- In-depth knowledge of the aerospace industry
- Good understanding of a company's financial environment
- Proficiency in MS Office suite (Word, Outlook, Excel, and PowerPoint)
- Bilingualism; French and English, written and spoken
Special Conditions
- Hybrid work mode
- Computer work / office work
- Possibility of multi-site travel in the greater metropolitan area
- Availability to travel internationally, up to 30%
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What We Do
At MSB we are Doing It Better!
We believe the precise skills, necessary experience and continual support make us the right choice for our people and our clients.
We are passionate about building the best team, developing knowledge and mentoring talent. Not only do we provide engineering services, we work diligently to ensure our clients’ goals are achieved. We do this while providing the support that allows our teams to grow both personally and professionally.
With complete teams of talent and lifetimes of experience, we are poised to continue our rapid growth as the finest solution for the right clients.
MSB Global Resources specializes in developing engineering personnel (mechanical, electrical, stress, design, weight, flammability, flight test), project management, supplier management, and manufacturing to major aerospace companies worldwide.
MSB Aerospace specializes in the manufacturing of interior components for business and VIP jets. MSB Aerospace produces Crystal, China and Flatware inserts, Hi-Lo conference tables, mechanisms and customized cabinet kits for VIP wide-body aircraft and business aviation.
