Account Manager

About us

At Diversey - A Solenis Company, we are the pioneer, the facilitator of our clients in a wide range of industries around the globe. We do this with our revolutionary cleaning and hygiene technologies - such as floor care machines, cleaning tools & utensils, and chemicals for Food & Beverage industry.

As an employee

At Diversey, we have a culture with focus on diversity, inclusion, well-being, flexibility and orderliness - where we respect each other, where we as a company have employed the whole person, and where there is room for and understanding of the whole person. We value the great importance of a good social environment, and we prioritize a safe working environment where you can feel safe and comfortable. Employee satisfaction and engagement is very important to us - we want to make sure that you develop and stay with us for many years.

Responsibilities :

• New Customer Prospecting + Account Management and Reporting

• Managing existing customer relationships to meet and exceed target revenue and profit

• Managing price, product mix, and implementing cross-sell and upsell programs at existing accounts

• Identifying new sales opportunities and converting these opportunities to Food and Beverage customers

• Managing the sales funnel; CRM reporting on customer account opportunity, performance, needs and risks

• Responding to customer proposal requests in your territory

• Educating customers on new product developments and application advances

• Tracking (at least monthly) his or her account(s)’ business performance

• Managing account conflicts

• Leveraging resources when appropriate to help his or her account(s) grow (e.g., requesting support of leadership, managing promotions, communications, newsletters, social media, etc.)

• Defining the sales forecast (financial / value chain forecast)

• Planning and replenishing dosing equipment with technical customer service

• Assisting marketing with pricing policy and competitive intelligence

• Training and mentoring junior and newly on boarded sales resources

Requirements:

• Bachelor degree in any field, preferably from Engineering/ Chemistry

• Strong sales knowledge, experience closing new and existing customer sales opportunities, and managing technical customer service

• Technical knowledge in the relevant sector is preferred

• Experience using sales admin and CRM tools and technology is required

• Driving Experience is a must

• Proficient in English, verbal and written

• Strong communication skills, both written and verbal, with the ability to convey complex information to a broad audience

• Teamwork, good interpersonal skills, energetic 

• Computer literacy focusing in Microsoft Office program

We understand that not every candidate will possess every desired qualification listed above. If your experience varies from our outlined requirements, yet you believe you can bring value to the role, we encourage you to apply and share your unique perspective with us.

We recognize that our people are our greatest asset. We offer attractive compensation, comprehensive benefits, and abundant opportunities for professional growth and development. If you're passionate about working for a world-class company and enjoy tackling complex challenges, we invite you to consider joining our team.

Solenis is committed to fostering an inclusive workplace and is proud to be an Equal Opportunity Affirmative Action Employer. We value diversity and do not discriminate on the basis of age, race, color, religion, sex, sexual orientation, gender identity, national origin, or disability status.