Account Manager

Account Manager - Office based role, Milton Keynes.

Do you share our DNA? - disruptive spirit and a desire for technology transformation with AI at our core? If you thrive in a dynamic fast paced environment, possess a passion for sales a desire to work with one of Europe's leading digital payments companies - click apply!

Why should I apply?

• Opportunity to develop your career and skills within payments, merchant acquiring; 

• Become an industry expert with one of Europe’s leading AI driven digital payments companies; 

• Help shape the future of a fast growing highly innovative and growing brand.   

Why viva.com

Viva.com is Europe’s first acquirer powering merchant payments acceptance across 24 countries and over 1,215 devices. In the UK, Viva.com operates as an E-Money Institution authorised by the Financial Conduct Authority (FCA), offering an omnichannel payments platform that empowers businesses of all sizes to accept and manage payments — in-store, online, or on the go. 

Viva.com leads in Tap on Any Device technology, offers a high-conversion Smart Checkout for online payments, and provides a robust marketplace solution, enabling flexible, scalable, and future-proof payment journeys tailored to every business model. All technology is built in-house on Microsoft Azure, ensuring speed, security, and innovation at scale. 

Through its direct connections to local payment schemes and alternative payment methods, Viva.com supports 40+ payment options. Key features include Real-Time Settlement, Offline Payments, acceptance fees as low as 0% with the use of Viva.com’s business debit card, and Merchant Advance. 

With a growing ecosystem of 450+ tech partner-innovators, Viva.com is leading the shift to All-in-One business solutions, empowering merchants to adopt cutting-edge technology seamlessly and scale their business with ease. 

About the role:

• Work with existing Viva Wallet customers to develop and execute sales strategies to expand Viva Wallet’s revenue.
• Identify customers with declining revenue trends, account closure notifications or dormant accounts.
• Develop relationships with decision makers within your book of business.
• Be responsible for account mapping and coordinating effective meetings with the appropriate external decision makers expanding the customer relationship.
• Own the full sales cycle covering account development, deal structuring and negotiating to close the sale.

#LI-Onsite

What we’re seeking:

• A proven track record of meeting sales goals.
• Capability to identify customer technical and commercial needs and create solutions.
• Polished presentation skills, able to present solutions to decision makers via phone or video meetings.
• An effective negotiator, able to close sales with win-win agreements.
• A collaborative approach to working with a diverse team to accomplish tasks.
• Technology / AI savvy with the desire to become a payments expert.
• Fluent in English.
• Experience in the Payment Industry is considered a bonus.

Candidates applying for this role could also search for Account Manager, Internal Sales, Sales Executive, Business Development, Account Executive, Sales, financial services, fintech, financial services, payments, payment solutions, internal account manager, technology.

• Individual and company performance bonus.
• Private medical health insurance.
• 25 Days holiday rising to 30 with service + bank holidays.
• A diverse multi-cultural working environment.
• Office gym available at Milton Keynes office only.
• Technology focused organization, employing many leading edge technologies.
• Office based role working out of our Milton Keynes office.