Account Manager

Role Profile

Position:  Account Manager

Job Location:    Thunder Bay, Ontario

Job Type:  Full-Time

Status:  Exempt

Summary

This position successfully develops and strengthens LGG Industrial, LP’s relationships to customers by identifying needs and opportunities within and across product lines to provide value to customers while strengthening business results.  Works as part of a collaborative team to drive sales by focusing on acquisition, development, retention and management of strategic clients in designated territories.

Responsibilities

• Maintain 100% commitment to safety policies and procedures.
• Promotes and sells innovative solutions that include products, systems, and services to new and existing customers.
• Research and reports marketplace and competitive information for sales strategy planning.
• Maintains focus on strategies and objectives to drive profitable sales; supports key initiatives and successfully achieves budgeted sales goals.
• Builds and maintains strong relationships with new sales prospects, existing customers, and internal support personnel.
• Partners with Branch operations teams to provide sales solutions; quotes and processes orders.
• Creates new customer accounts and follows up on collections in conjunction with A/R team.
• Coordinates with Customer Service/Inside Sale Representatives and Branch management to keep account activities updated.
• Monitors delivery date commitments and expedites where appropriate.
• Performs other related duties as required

Skills and Abilities

• Possess excellent customer service skills and the ability to interact with customers, and team-members in a professional manner
• Strong organizational and communication skills, above average mechanical aptitude, and the ability to interact with a diverse customer base
• Presentation skills with ability to read audience and tailor message to customer needs
• Requires a proficiency in math skills including addition, subtraction, multiplication and division with units of measure. Additionally, must be able to perform calculations using whole numbers, fractions and decimals.
• Strong computer skills including proficiency in Microsoft Word, Outlook, Excel & Power Point

Qualifications

• Two or more years of proven outside industrial sales experience
• University degree in engineering, business or related area of study preferred.  Will consider high school graduate or equivalent with extensive relevant experience.
• A valid driver’s license, and a clean motor vehicle report are required.

Total Rewards

• Competitive compensation plan
• Health Benefits:  medical, dental, vision, short term and long-term disability
• Defined Contribution Pension Plan with company match
• Paid time off
• Company issued laptop and smart phone also provided

Equal Opportunity Employer

We’re an equal opportunity employer.  All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, genetics, gender identity, national origin, veteran or disability status.