Account Manager

Hybrid Working: 2 - 3 days in the office per week Tues - Thurs.

This is an exciting opportunity for a high performing individual to join as Account Manager within our Partnerships team. Reporting into our Head of Content Strategy & Partnerships within a pivotal department for the business, this person will be responsible for managing digital advertising campaigns from start to finish, serving as the primary point of contact for clients and ensuring successful delivery across all stages. This person will play a key role in retaining partners by consistently demonstrating high levels of customer service. 

This is a position within a rapidly evolving area of the business suited to a candidate who loves building successful relationships.

At LiveScore Group, we’re the proud home of three of the most exciting brands in the sports and gaming world: LiveScore, LiveScore Bet and Virgin Bet. A fully owned and operated ecosystem that converges the two worlds of sports media and sports betting. We’re proud of the high ratings for our commitment to excellence and fueling fan’s passion for sport driving us to the top. 

We don’t just lead; we innovate. Our cutting-edge products and immersive experiences set the standard, but it’s our people who truly make the difference. Every day, our team embody our values: adaptability, teamwork, a fan-driven approach, and an ever-curious mindset that fuels our ambition. 

As we scale and continue to create a culture that allows all employees to thrive, we know we need the most talented people with diverse backgrounds, perspectives and skills. If you’re good at what you do, come and join us. The more inclusive we are, the more amazing experiences we can create for our users. 

We know that job descriptions can sometimes seem daunting and you might not feel you tick every box. But, if you’re passionate about the role and have relevant experience, we want to hear from you! 

Key Responsibilities

• Client Onboarding: Gather client requirements and collaborate with internal teams (Sales, Product, Insights, Ad Ops) to onboard campaigns,ensuring assets and materials are in place and campaign KPIs are understood for successful launches and campaign delivery.
• Campaign Management: Oversee day-to-day management of advertiser campaigns, ensuring they are delivered on time and within scope as well as monitoring campaign performance, optimising as needed to ensure goals and KPIs are met. Further to this, you will conduct detailed post-campaign analyses, summarising key metrics, performance against objectives, and providing actionable insights for future campaigns.
• Client Relations: Build and maintain strong relationships with clients, acting as their trusted advisor for all aspects of their campaigns, providing regular updates, performance reports, and insights to clients, ensuring they are kept informed of campaign progress.
• Vendor Management: Manage relationships with third-party format vendors, ensuring they meet the quality, timeline, and technical requirements for each campaign. You will coordinate with vendors for campaign setup, troubleshooting, and optimisation to ensure smooth delivery of all creative formats. You will also stay up-to-date with emerging ad formats, tools, and vendor offerings, recommending new solutions to enhance client campaigns.
• Affiliate Management: Day to day management of affiliate partners, ensuring all copy remains up to date for our affiliate partners as well as regular reporting and monitoring of affiliate revenue.

Requirements

• Experience: Account management or campaign management role, preferably within a digital publisher, ad tech, or digital agency environment.
• Client-Focused: Proven ability to manage client relationships, solve problems proactively, and deliver high levels of client satisfaction.
• Analytical Skills: Strong ability to interpret campaign data and provide actionable insights and recommendations.
• Communication: Excellent verbal and written communication skills, with the ability to present complex information in a clear, client-friendly manner.
• Attention to Detail: Highly organised and detail-oriented, able to juggle multiple campaigns and deadlines simultaneously.
• Team Player: A collaborative mindset with the ability to work cross-functionally across multiple teams.

What can we offer?  

• Company Performance bonus
• Hybrid working for all staff with flexible working opportunities
• Private Healthcare scheme + Employee Enhanced Assistance
• Enhanced Family Leave - Maternity, Shared Parental & Adoption Leave: up to 6 months at full pay and 6 months at half pay. Paternity leave: up to 4 weeks at full pay
• Subsidised gym membership
• Life Assurance (x3 salary)
• Contributory Pension Plan
• Daily snacks, quality coffee, soft drinks and regular socials