Account Manager

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. We foster an inclusive culture and are looking for diverse, talented people to join us. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.

As an Account Manager – Surgical Sales you will be supporting hospitals and you will be trusted to oversee the overall account management, working closely with all other Alcon sales roles to maximize Alcon penetration in the major accounts, including creating equipment leads, service contracts & tender management and ensure smooth business and opportunities across Madrid. In this role, a typical day can include:

• Sales Ownership: Responsible for sales and market share of consumables and Monofocal IOLs in selected accounts.

• Customer Segmentation: Manage cataract-related accounts, covering Partner, Grow & Protect segments for consumables and Monofocal IOLs.

• Account Planning: Develop and execute account plans for cataract-dominant and selected Monofocal IOL accounts.

• Analyze customer environments to generate actionable commercial strategies.

• Customer Support: Provide end-to-end support for cataract customers, coordinating specialist roles.

• Stakeholder Management: Map decision-makers and key stakeholders to drive effective business plans.

• Relationship Building: Build strong relationships with stakeholders to represent Alcon effectively.

• Use a consultative approach to align Alcon's products with customer and patient needs.

• Drive demand through events, competitor conversion, and tailored solutions.

• Handle quotes, contracts, competitor tracking, and engage expert roles for technical/clinical needs.

WHAT YOU’LL BRING TO ALCON:

• Proven sales experience in medical devices and/or Pharma environment within a surgical environment.

• Highly valued deep knowledge of Cataract procedure, equipment & consumables and IOL offerings.

• Bachelor´s degree

• General understanding of surgical techniques and anatomy, physiology, pathology, and optics.

• Ability to provide holistic solutions to the customers & non-clinical stakeholders considering their needs & budgets.

• Utilization of budget impact models and demonstrating value concepts.

• Strong collaboration and coordination skills working with other reps on quotations, lead generation and contracts/tenders.

• Excellent communication, presentation and negotiation skills, both technically and interpersonally.

• Strong problem-solving skills and business/selling acumen (including Value Based Selling).

• Customer-orientated mindset and strong customer relationship management.

HOW YOU CAN THRIVE AT ALCON:

• Competitive salary

• Comprehensive benefits package

• Training and continuous development; Be part of a high performing leader in ophthalmology company with a lot of opportunities to further develop your professional career.

• International exposure

• Open, friendly and collaborative culture; Work in a challenging environment withn an outstanding team that will support him to achieve goals and performance.

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