Account Manager

FormAssembly is growing and we are excited to add an Account Manager to focus on expanding our customers within our top 5 verticals. You will be working on net new ARR growth within a Named Account territory. This is a full-time position, open to all locations (working remotely from home).

Responsibilities:

• Selling FormAssembly instances, user licenses, connectors, analytics, and premium support & consulting services to an assigned book of existing customers
• Increasing customer revenue spend across assigned accounts
• Gain a deep understanding of the way customers operate & use FormAssembly, how private and public companies make decisions, and identify priorities driving decisions from the C-level.
• Building account strategy and territory plans
• Establishing credibility and trust with customers
• Uncovering exec-level initiatives and pain points to map back to FormAssembly value & use cases
• Partnering with internal teams: Sales, Customer Success, Product, and Finance to create a positive customer experience
• Generating upsell opportunities to create pipeline and attain quota
• Managing KPIs for customer accounts engagement & forecasting with accuracy towards monthly & quarterly targets

• 3+ years of customer account management experience and full cycle sales experience
• Experience managing a high-volume of customer accounts
• Consistent annual quota attainment of $500,000+ ARR
• Experience selling to the C-suite & multiple stakeholders buying decision makers
• Ability to collaborate with various internal teams to achieve positive customer outcomes

Bonus Points for:

• Experience working remote in a similar role
• Demonstrable strategic account planning experience

OTE: $110,000 - $140,000

FormAssembly is a completely remote/distributed team. We thrive through digital communication, and work to connect numerous times a day. Our culture is vibrant, fun, and unique! Read more . Some of our benefits include:

• Health benefits (health, dental, vision) for Team Members based in the United States
• Mental Health benefits with SpringHealth
• 401(k) with 4% company match
• Unlimited PTO (with a required minimum use of 2 weeks per year) for Salaried/Exempt staff, or 4 weeks of paid vacation for hourly/non-exempt employees.
• 9 paid company holidays
• Flexible work schedule; work from anywhere!
• Generous Paid parental leave (up to 16 weeks)
• Charitable contribution match
• Budget for professional development
• Company provided Mac laptop

You'll be joining a talented and fun team, working together to build something great!