Account Manager

Who We Are:

On Location is a premium experience provider, offering world class hospitality, ticketing, curated guest experiences, live event production, and travel management across sports, entertainment, and fashion. From unrivaled access for corporate clients to guests looking for fully immersive experiences at marquee events, On Location is the premier and official service provider to over 150 iconic rights holders, such as the IOC (Paris 2024, Milano Cortina 2026, LA 2028), NFL, NCAA, UFC and PGA of America, and numerous musical artists and festivals. The company also owns and operates a number of unique and exclusive experiences, transforming the most dynamic live events into a lifetime of memories. On Location is a subsidiary of Endeavor, a global sports and entertainment company.

Endeavor is a global sports and entertainment company, home to many of the world’s most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through IMG ARENA and OpenBet. Endeavor is also the majority owner of TKO Group Holdings (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE.

This position requires an extremely organized, hard working, detail orientated sales coordinator with industry experience within corporate partnerships or sponsorship role. The position requires client facing responsibilities, transactional experience, proficiency in sales support tools and focus on organization and driving revenue. This role will be responsible for overseeing support for our entire sales team and acting as a central resource to assist with revenue success and overall client satisfaction. The position represents one of the key functions responsible for helping the organization meet its financial goals while delivering the highest levels of customer service to corporate clients and premium package buyers.

ESSENTIAL FUNCTIONS & RESPONSIBILTIES

Primary Responsibilities

• Manage Salesforce system data entry and account management
• Manage TPS system bookings when needed for the sales team
• Manage all aspects of service against premium sales accounts; invoicing, renewal service, parking add-ons, suite menus, and beyond.
• Track sales team wire payments, provide invoices and custom term agreements
• Liase with Legal on contract templates for premium products; Super Bowl, NCAA, Masters

• Assist VP of sales with rightsholder products and assets
• Build and maintain effective business relationship with top tier clientele
• Work with EVP and SVP on ticket inventory and client program development
• Oversee Sales Team fulfillment for each major event, work directly with Director of Fulfillment to ensure all necessary detail is completed and aligned for a successful event
• Review and monitor all event based deliverables to our highest end client base
• Serve as primary and key communicator internally on behalf of the sales department. Liase daily with internal business units; hotel team, event operations team, ticket team, legal, finance, fulfillment and customer service. This is integral to the role.
• Develop and assist sales leadership to build presentations, pitch decks and client follow ups.
• Actively monitor inbound corporate leads via email and phone
• Manage client daily communication and activity 
• Salesforce management for premium sales accounts
• Create rightsholder “Know Before You Go” communications
• Process all orders for agency sales
• Sales will be driven through pro-active prospecting activities including, but not limited to, outbound phone calls, emails, sales-related events and meetings.
• The candidate will be required to achieve departmental and team sales goals on a to be determined cadence.
• Individual must work effectively within the Endeavor and OL Network

Other Duties & Responsibilities

This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. Duties, obligations, and additional activities may change at any time with or without notice.

Travel

Must be adaptable with work and travel schedule and be available to travel for work which may include extended work hours during nights, weekends, and holidays. This position may require up to 20% travel in the United States.

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required. An eagerness and willingness to learn can bypass experience requirements.

Required Education and/or Experience, Knowledge, Skills, and Abilities:

• Bachelor's Degree
• 5 years+ Sales and Corporate Partnership Experience in sports or hospitality

Preferred Education and/or Experience, Knowledge, Skills, and Abilities:

• Strong Communication, Presentation and Written Skills
• Established relationships with key corporate clients
• Sales Force CRM expertise, Asana, Docusign and Excel

CORE VALUES

As the leading experiences company in the world, we strive to be the most innovative and passionate — the best of the best. We uphold these values in our quest for excellence:

• Exceed all service expectations with our customers, our partners, and each other.
• Create value by enriching people's lives.
• Do the right thing and bring others along with us — always.
• Propel the power of diversity, in thought, team and experience.
• Partner to generate win-win solutions.
• Ignite and empower our team's entrepreneurial spirit.
• Exude respect and gratitude — treat others as you would want to be treated.

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes: medical, dental, vision, life and disability insurance, paid time off, and 401k plan.

#LI-LL1

Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we strive to reflect the world’s diverse voices. Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.