Account Manager

About the role: 

Due to successful growth in the business, we are currently recruiting an additional Account Manager to join our team and take accountability for the operational management of the Permanent and Semi-Permanent contract for our client. This will involve the management and delivery of all Display requirements, additional service lines, quality control, and associated tasks

As the Account Manager, You will be key in ensuring the client is fully supported and managed whilst delivering exceptional account management through the smooth and efficient execution of all POS / Point of Sale and Display campaigns. You will be providing operational support to the client, being responsible for the service and commercial delivery of jobs, and being responsible for identifying new opportunities to support the growth of their FMCG brands through innovative solutions based on our wide range of POS / Points of Sale and Display products and services. 

Responsibilities will include (but not limited):

• Managing Multi-campaigns/multi-job projects with multiple service elements. 

• Managing activity alongside client, co-packers and retailers 

• You will work within Internal TMS systems and technology solutions to ensure proactive management of projects. 

• The execution and management of print management strategies. 

• Planning, budgeting and cost management of POS and Display campaigns. 

• Developing and executing alternative solutions when new briefs or challenges arise. 

• Spotting opportunities to strengthen and develop the existing relationship and contract. 

About you: 

This role could be an excellent fit for you if you have experience working with POS/POSM and have been client-facing, whether in a client services team or if you have worked on the supplier side and have POS sourcing experience. Any additional experience in shopper marketing and consumer insights would be helpful but not essential, and an understanding of Packaging and Retail displays would also be helpful. Within this role, you will need to provide client leadership and management, but the most important skill we are looking for is attentive client communication, as this is one of the key factors for success within this role. 

About Us

TMS Global is a leading subsidiary of DS Smith PLC, a renowned FTSE100-listed packaging and display manufacturing company. Operating across 97 global markets, TMS Global specializes in retail display, print, and packaging outsourcing. Our TMS family consists of just over 300 people who are spread internationally across Europe, AMEA and the Americas.

We are currently growing our UK client services team to support one of our large multi-national FMCG customers, with some very popular brands, to deliver a managed service for their POS and Display requirements. We are looking for an Account Manager to be based within a 1-hour commutable distance to Slough in a hybrid role with travel to be on-site with our client up to 2 days a week with the remaining days working from home.

Benefits:

• 25 days' holiday plus bank holidays

• Pension and share scheme

• Life assurance and income protection

• Employee assistance programme

• Cycle to work scheme

• Flexible work policy

Location: London dependent on location – Hybrid at least one day a week on site

To fulfil our purpose of redefining packaging for a changing world, we aim to build a diverse, motivated, and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed.

Our people come from diverse backgrounds, bring different perspectives, ideas and experiences to generate unique solutions focused on present and future sustainability challenges. We welcome all candidates to apply, even those not meeting all criteria.