Account Manager

Posted 3 Days Ago
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Mexico City, Cuauhtémoc, Mexico City
Senior level
Fintech • Payments • Financial Services
Adyen is the financial technology platform of choice for leading companies across the globe.
The Role
As an Account Manager, you will manage relationships with enterprise merchants, providing strategic advice to support their growth. Your role involves building strong relationships, collaborating across functions, and influencing merchants' global payments strategies. You will also maintain positive working environments and manage multiple projects effectively.
Summary Generated by Built In

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.


Account Manager

As an Account Manager at Adyen, you will manage our largest enterprise merchants by building strong relationships with key merchant contacts. The ideal candidate is a born networker who thrives in a fast-paced, diverse and entrepreneurial environment. You'll be managing relationships with local and international merchants across multiple industries and channels, so life is never dull! You will understand the unique needs of a merchant and provide them with payments expertise and guidance to help them grow.

What you’ll do:

  • Own and grow a portfolio of enterprise merchants, meeting our team’s strategic and financial goals
  • Build strong merchant relationships and navigate their organizations to align the right external and internal stakeholders
  • Provide strategic and consultative advice to help influence and fulfill the global payments strategy of enterprise companies
  • Collaborate cross-functionally to communicate merchant needs and feedback, impacting Adyen’s product innovation and development, and delivering merchant projects
  • Proactively foster a positive working environment for our business and maintain good relationships with external and internal stakeholders

Who you are:

  • You have at least 5 years of experience working with Enterprise Accounts;
  • You're a high-energy, dynamic, hands-on self-starter with a proven commercial edge and entrepreneurial drive
  • Enjoy engaging others, working collaboratively, and developing strong working relationships at all levels of management
  • Passionate about leading strategic payments conversations, presenting business reviews, and coordinating high level technical discussions
  • Highly skilled in leveraging your business acumen and analytical abilities to strategically assess and help reach client goals
  • Excited to prioritize and manage multiple projects across different departments, while motivating and collaborating with others to achieve results
  • You have full professional proficiency (written and verbal) in English


Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Mexico City office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.


What the Team is Saying

Isabelle
Sebastian
Angel
Mika
The Company
HQ: Amsterdam
4,196 Employees
Hybrid Workplace
Year Founded: 2006

What We Do

By providing end-to-end payments capabilities, data-driven insights, and financial products in a single solution, Adyen helps businesses achieve their ambitions faster.

Our team members are motivated individuals from different cultures that help each other do remarkable things every day and across time zones. We face unique technical challenges at scale and we solve those as a team. And together, we deliver innovative and ethical solutions for businesses all across the world.

With 28 offices across the globe, Adyen serves customers including Meta, Uber, Spotify, Casper, Bonobos and L'Oreal.

Why Work With Us

At Adyen, everything we do is engineered for ambition. We started with payments, at a time when providers offered services based on a patchwork of systems built on outdated infrastructure. Ambition demanded more. So we set off to build a financial technology platform for the modern era, entirely in-house, from the ground up.

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Adyen Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
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